Your safety with WestJet Vacations
COVID-19 test required to enter Canada
Transport Canada requires a valid, negative COVID-19 PCR test for guests entering Canada.
LEARN MOREYour flights
Start your vacation with WestJet where safety above all is our priority. We’ve made changes to our business to ensure your safety and peace of mind at every step of your travel journey. From check in to your experience on board the aircraft, you can rest easy as you fly with us.
Safety as you fly See where you can go Check entry requirements
Your destination
For vacations in Mexico and the Caribbean, sunshine, palm trees and continued safety await you. From when you land, through transit and upon arrival at your hotel or resort, measures for health, cleanliness and physical distance are in place.
Arrival at your destination
When you arrive at your destination, you can expect:
- A warm welcome by WestJet destination representatives
- A health screening before boarding the transfer vehicle
- 2m physical distancing among guests
Transportation to your hotel
When travelling from the airport to your hotel, you can expect:
- Reduced vehicle capacity to allow for physical distancing
- Mask use required in all shared transportation
- A clean and disinfected vehicle after each trip
Assistance at your hotel
As you arrive at your hotel, you can expect:
- Regular cleaning and disinfecting of all service areas
- 2m physical distancing among guests
- Representatives will be wearing face masks
- Welcome briefings will have limited capacity
Some destinations may have additional restrictions. Be sure to check local guidelines.
Your accommodations
WestJet Vacations continues to work with our hotel partners throughout our network to ensure heightened cleaning and hygiene protocols have been implemented through the resort for a safe environment for all guests. Visit your hotel’s website to find detailed information regarding health and safety protocols.
To ensure physical distancing at your hotel or resort:
- You may find restrictions on the number of guests in public spaces, mask use may be required throughout the property.
- Pools, spas, fitness centres, kids clubs and sport facilities may be closed, have capacity limits or may require reservations.
- Restaurants and bars may be closed, have capacity limits or may require reservations. Room service availability may have changed.
- Additional facilities and amenities throughout the property may be closed or have altered operations.
- Mobile or online check-in may be required.
Visit your hotel’s website for a complete listing of affected facilities and operational guidelines.
You're covered
TUGO travel insurance
To accommodate your changing travel needs and put your Safety Above All, we offer no-charge COVID-19 travel insurance coverage travel to and from the US, Europe, the UK, Mexico and the Caribbean until August 31, 2021.
See eligibility and program details
Travel Protection Plan
Protect your Mexican or Caribbean vacation for $49 per person and get the flexibility you need if plans change.