TripAdvisor Traveler Rating

This hotel is great for families with children. The pool areas, lawn and beach are all friendly for kids, and we experienced a festive atmosphere in the evenings there.

Excellent hotel with beautiful rooms and grounds. Especially loved the free valet service. This is a perfect hotel for families. Awesome location and wonderful staff. We stayed there 9 times in the past 2 years!!!

Kauai Shores proved to be a great choice for my wife and me. We're not big, posh resort people and Kauai Shores was the perfect setting in a central location on Kauai. We found the hotel to be comfortable and updated with spacious rooms, a beautiful shoreline, and very good restaurant right on the beach. We experienced attentive staff and well tended grounds. One of the things we really liked is the central location on the east shore. Kapa'a is halfway to everything including Hanalei and Princeville (north) and/or Poipu (south) and only 6 miles from the airport. The Coconut Marketplace right next door proved to be very handy for shopping, meals and groceries and since we had a room with a kitchenette, we appreciated the twice weekly Farmers Market. Since the hotel is located on the east shore, there were breath taking sunrises every morning. A bicycle path is adjacent to the hotel and Kauai Shores has a number of bikes available to check out. On return trips, Kauai Shores will again be our home away from home.

First room that was most expensive ( one with kitchenette) was not worth the cost. Door had huge gaps that let out the AC. And situated next to the sanitation plant. Not what one would expect for a room of that cost. We downgraded rooms and the room was as we expected for the visit. Overall experience was great. Receptionists varied in quality. My son and I had same rooms with same notes. He experienced great support and was given a very good welcome. My wife and I were barely acknowledged by the girl helping us and were not offered the same things my son was. Our room packages were the exact same. Receptionist Chevy was the best!!!

The waitresses at the Lava Lava beach club were amazing along with the food. Our room was comfortable and clean. The hospitality was definitely a 10 out of 10. We will be back soon.