TripAdvisor Traveler Rating

The hotel was clean, comfortable and the staff were very accommodating. Saul Bello, a senior manager, was particularly helpful; as were his front desk staff. There were some minor issues related to language fluency but they were dealt with properly. A good introduction to Ixtapa.

This beachfront hotel is well located in the middle of town. Great shopping, restaurants and sports bars across the main street. Unfortunately, the rooms are dated, windows are dirty, pool crowed with children (not sure if pool is cleaned daily) food is so so, music very loud at the pool and at night. They also sell daily passes for pool access which makes it even more busy for hotel guests. However, the staff is great.

If you are looking for luxury this might not be for you. If you are looking to stretch your dollar I would highly suggest the Emporio. The Emporio is no fancy place but every night we felt safe and the hotel room was very clean. We chose to do the breakfast only plan and it was perfect. They have a great breakfast with some authentic Mexican breakfast foods. My only critique for the hotel is they should replace the umbrellas by the beach and put in real palapas. This would drastically improve the feeling down by the beach in my opinion.

The emporio is a great beach hotel with good value for the price. If you’re looking for luxury, go elsewhere, but if you want a clean, no frills beach hotel this is perfect. The rooms were cool and very clean. The breakfast buffet was also very good. The beach chairs are a bit dated and real palapa would be better than the umbrellas. It also was very loud some nights when there was a show. Overall, the hotel was not very expensive, and was a good value for the price.

We felt very welcome and ‘at home’ at the Emporio Ixtapa Resort. It’s a beautiful area with a nice beach. It was fairly quiet and very relaxing. Our room was spacious with a comfortable king bed that overlooked the ocean. But, there are no balconies that you could sit out on. The window could be opened to hear the waves. Staff were friendly and helpful. The breakfast buffet was the best of all the daily meals. Lunch and dinner always had plenty of food options but they were pretty much the same each day. We did eat at the Italian (reservation needed) restaurant and it was very good. The Mexican Fiesta night was amazing and one of the best we’ve experienced in Mexico in years. Food was authentic, dancing and music exceptional. Across the street, are various stores and several restaurants nearby. We felt very safe going out of the resort for a walk or to shop. It was an enjoyable holiday!