TripAdvisor Traveler Rating

We stayed at this mid range resort for 9 nights all inclusive at a price tag of over £9k expecting a seamless and relaxing stay and although the hotel is wonderful in some respects, they fail to hit the basics which create a lasting impression. Food is above average, the staff are friendly but for over 1/2 of our stay we had no hot water in either of our rooms in the 100 block with very little interest in resolving the problem requiring daily calls to the front desk and emails to the manager. I would have expected that after the first report, something would have been done to ensure that the problem was resolved and at the end of the day and when getting ready for dinner, we could simply step into a hot shower. I don't often take the time to write a review, but calling repeatedly for something so basic is ridiculous and not what you'd expect at this price range.

Our family of four has just returned from a wonderful holiday at Blue Waters, Antigua, and we're already looking forward to our next visit. This was our second stay at the resort, having last visited eight years ago, and it was every bit as special as we remembered. We've been fortunate enough to stay at many resorts across the Caribbean, but what continues to set Blue Waters apart is its attention to the little details that make such a big difference. From the moment you arrive, you're made to feel genuinely welcome. Check-in is seamless, with a refreshing welcome drink and cooling towel, setting the tone for a truly relaxing stay. The service throughout the resort is exceptional. We experienced a minor issue with the air conditioning in one of our rooms, but it was dealt with quickly, professionally and calmly by Kevin, which perfectly reflects the way the resort is managed. Nothing ever seemed too much trouble. The staff are undoubtedly Blue Waters' greatest asset. Everyone greets you with a smile and goes out of their way to ensure you have the best possible holiday. We'd particularly like to thank Derah, who was absolutely wonderful, along with Shennelle, Erol, Javier and Sharon. Their warmth, friendliness and genuine desire to help made our stay even more memorable. The food throughout the resort was consistently excellent, with plenty of choice and a very high standard. A special mention has to go to The Cove, which was outstanding. The setting is spectacular, the atmosphere is relaxed yet elegant, and every meal we enjoyed there was beautifully prepared and presented. It genuinely rivals many standalone fine dining restaurants and was one of the highlights of our stay. It was also lovely to see Kevin again after all these years. He is an excellent General Manager who clearly leads by example, and Nicole was fantastic, helping us arrange both our car hire and an unforgettable boat trip to Bird Island, which is an absolute must if you're staying at the hotel. Blue Waters is certainly a premium resort, but you genuinely get what you pay for. The beautiful grounds, stunning beaches, exceptional food, attentive service and peaceful atmosphere make it worth every penny. A huge thank you to everyone at Blue Waters for making our holiday so special. We left with wonderful memories and can't wait to return.

We stayed at the turtle cottage and were taken care of by Nicole. She was excellent booked our restaurants activities and transfers. The villa was amazing and we had a blast.

The resort is handy for the airport but we never heard or saw a plane while there, and handy for St Johns for shopping. Our room in Cove suites was large, comfortable, and well appointed. The pool shared by seven rooms in the Cove building was a nice secluded area to get away from the main beach and other pools. Service was excellent throughout - everyone engaged with us. Special thanks to Kina in the Palm restaurant, and Monique looking after the rooms, who both went over and above expectations. All three restaurants were great with lots of choice. Our only complaint was the spa which felt expensive for what we got.

We loved the serenity and service of this resort. I recommend splurging for a room in the Cove…great bar/food service and each villa has its own infinity pool. The sunset views are to die for. Food was amazing. Make your reservations quickly upon arrival and don’t miss a chance to eat at that the Cove at least once.