TripAdvisor Traveler Rating

We have just returned after another excellent stay at The Fairmont Royal Pavilion in Barbados. The hotel has a wonderful location right on what is the best beach on the west coast. We were again Royally looked after by Michael Sealy, who surly needs to be made the New General Manager. Assisted by many of staff, the hotel does all it can to provide you with the perfect holiday, and we look forward to returning again next year.

Just had a cheeky pre Christmas 8 days in the sun at Fairmont.. The staff were great .. big shout out to Nicole and Rea who looked after us on the beach and Michael who set up the chairs each day. Fabulous beach and swim area … rooms very tidy each day with turndown. Sadly the only meal we had in the main restaurant Palm Terrace was breakfast on the day we left … no explanation provided. Also managed to delay room by 1 hour so only had to hang around for 90 minutes until taxi but no courtesy room for departing guests is a first. Overall though would go back

We just returned from a 7 nights to celebrate my birthday and our 40th wedding anniversary. The property is absolutely beautiful—small, intimate, right on the ocean with a lovely beach and great views. Service was wonderful throughout, and housekeeping twice a day kept everything spotless. Transfers were included both ways. Departure was smooth, but arrival was messy. There was confusion and some chaos, and the team had to find alternative transportation instead of the prearranged transfer being ready. Check-in also didn’t hit the mark. After a long travel day, not receiving the welcome drink that was meant to be offered didn’t set the right tone. We followed up the next day and received it then. The Palm Terrace restaurant was closed with no advance notice, which left only one restaurant open. While breakfast was excellent, the main menu became repetitive and the food overall was just average. We did have a pre-booked private dinner on the beach for our anniversary, and that was fantastic—great food and attentive service. We booked a beachfront suite that advertised a butler, daily canapés, and afternoon tea. These perks were disappointing. The butlers appeared inconsistently, the canapés were poor, and the tea was mediocre. At this price point, these extras need to be much better—or not offered at all. Overall, it’s a gorgeous property in a stunning location, and we would return—but only after confirming Palm Terrace is operating. For a quiet getaway in a beautiful setting, it’s a lovely choice as long as expectations are set correctly.

Love this hotel, it’s located on the best beach in Barbados and I always leave wanting to come back for more. The staff are warm and friendly and despite the fact that they do not currently have a general manager the management team were doing a sterling job. It’s a pity that the Palm Terrace was out of action because of structural problems but that said breakfast in The Taboras, ocean front, is just perfect. As there are so many great restaurants on the island we only ate at the hotel a couple of times but each time the service and food were great. They did a superb job of serving up a delicious tuna tartare and seared tuna with chips and salad caught that day on a fishing trip. The rooms were fresh and clean every day just have to make sure to keep your door closed when the air con is on to prevent excessive condensation from the outside humidity. I do love hearing the sound of the waves! The most important factor at this hotel is the beach with everyone room ocean facing. White sand and turquoise waters with beach waiters at your service. I hope I will still be visiting for another 20 years.

Great location. Sea and beach area superb. We had a ground floor suite and the room was superb with a great deck and on the beach. It was also very quiet at night (the aircon was noisy but we slept well with it off) Breakfast choice was very good and was included in our daily rate. Some Water sports for free which we used each day and well run by Ryan and Derrick who were always very attentive. The Butler service we didnt really use as we are able to book things online eg Uber are now active in Barbados and Opentable for restaurants etc. So the reason it was average when it really should have been outstanding was the level of service. When you book a 5 star hotel at E1,000 per night you expect the staff to care for you to a decent level and u expect service from all with a smile. It was so hit and miss. Some were a pleasure to deal with and were professional and caring but all too often you were made to feel you were either interrupting the staffs own fun time or you were an inconvenience. Such a pity as we understand the Caribbean culture is to be relaxed but the lack of consistent service was a huge disappointment. You pay 5 star rates not 3 star so u expect decent friendly service. For example pre dinner drinks can take an age as nobody seems to want to take the order. We only ate once other than breakfast as so many of the restaurants nearby have decent service eg Nauti HQ