TripAdvisor Traveler Rating

Umaya is MY resort! My gosh what an amazing experience! Great service, great shuttle rides and great hospitality! The view and the beach was great! The massages (get the deep tissue) was to die for! Marcella was a great masseuse and I would recommend her services in a heartbeat! Would recommend 10/10! Such a professional! Plus eat at the restaurant one night, their goat is really good!

We went to this hotel on Monday, and the views and and the location are really nice, but that’s it, the service in the hotel is less than nothing, the staff is rude, we asked for drinks as soon as we got there and the answer we got was “we are closing we can’t sell you anything” then at dinner the next day we asked for drinks and they said only water and nothing else because they were closing soon, and a friend of ours had a wine bottle and asked if we could bring it because they didn’t have drink and they were going to charge us for it, nice place but staffs need urgent attention, the rooms have bats and don’t let you sleep at night, the room cards sometimes won’t work and guess what the staff is not very polite to help you, terrible experience

Easily one of the best stays we have ever had, on any of our travels. We simply can't believe the quality, scenery, and SPACE for the price. Our family fit perfectly here, and we never wanted to leave. Most of the condos (all units on the property are condos with full kitchens, not hotel rooms) are 2 bedrooms, though they also have at least one 1-bedroom unit and a few 3-bedroom units. Our unit, which is over 1,000 sq ft, had a king bed in the main bedroom and two queens in the second bedroom. Umaya Resort is spread out on both sides of the peninsula's narrowest point. This means that it takes literally 1 minute (2 if you're loafing) to get from the lagoon side to the beach side, or vice versa. Our 8-year-old runs back and forth to fish off the dock in the lagoon and off the beach pier in the Caribbean Sea. We let him do this because it's that safe. We stayed on the lagoon side because it's totally peaceful and quiet, and the sunset views over the islands and Maya mountains can't be beat. We spent our days swimming in the ocean and in the giant pool (the biggest/longest in Belize), walking Maya beach, and hanging out on our GIANT balcony (all rooms have them). The property is close to Placencia town, and Umaya runs two shuttles there daily if you don't want to rent a car (though we did because we wanted to explore the area). Every person who works at the resort is warm, kind, and friendly. Honestly, if this isn't paradise, I don't know what is. We can't say enough good things about Umaya. We already have plans to come back this summer! The price is insanely reasonable for all you get. Amazing value for the money in an increasingly expensive area. Can't wait to return!

The Restaurant had great tacos and atmosphere:)

Location - On Maya Beach, 2 1/2 hours from Belize airport. Just outside Maya Village 6 miles from Placencia. Hotel Building - Low rise hotel. split into two by road. One part overlooking sea with pizza place & beach bar. The other part overlooking the lagoon with restaurant. Can stay and eat in both sides. Landscaped gardens by lagoon and lovely long beach for walks. Ample loungers round pool & beach. Room - Spacious & light 2 bed lagoon room. Comfy & clean. Kitchen/lounge area great too. Noise insulation though was an issue. Food - All tasty & well presented. Great choices for breakfast. Disappointed that lunch & dinner menu were the same with no specials and extremely limited options. As by the sea it was a shame that there only fish mains were octopus/prawns. Restaurant had very pretty decor & outlook however during inclement & very windy weather the doors couldn’t shut leading to freezing guests & food. They said door was broken & couldn’t sort. Staff - All very welcoming although service slow everywhere especially at beach to use the kayak/paddle board equipment.