TripAdvisor Traveler Rating

Excellent 5 star Michelin key resort. Wonderful service and friendly professional staff. Have never eaten such delicious pastries prepared by a professional pastry chef.

We stayed at Matachica, and their sister accommodation Gaia, for our honeymoon. Matachica is beatiful, the employees are very kind with wonderful service. The rooms were lovely and spacious with comfortable beds (so important!!). We had a single aircon in our room which I felt provided adequate cooling for the room and I like to sleep in the cold. We felt so taken care of with the thoughtful additions of coffee in the mornings and homemade cookies at night. I also had the BEST massage while at their spa. Very grateful for their care. My only issue was with the sargassum which is not a reflection of Matachica at all - in fact they went above and beyond to care for their portion of the beach and tried to make up for it in other ways. The sargassum in this area is STRONG to the point where you cannot escape it. I could smell the sulfur in our rooms (would wake me up), as well as in the water when I was showering and brushing my teeth. I even smelled like it after traveling home. I developed a bad headache during this portion of our travels unfortunately. I would strongly recommend travelers to consider traveling here outside of sargassum season if a strong sulfuric/ammonia smell would bother them (I typically think I am a pretty tough traveler when it comes to smells but even I couldn't hang). We were there during the months when sargassum is highest. We will return but during a different season!

Great place, attentive staff, very clean, food was good with nice presentation. The drinks were not very good, but that was ok.

We have had a great time at Matachica! The staff is fantastic! They were friendly and went out of the way to make this a spectacular trip. The facilities were clean and beautiful! We booked fishing, diving, Mayan ruins, kayaking, and horseback riding through the resort. All were top notch experiences, I highly recommend fishing with Charlie and Charles; ruins, kayaking and horseback riding with Albert and Belize N Me; and diving at Mexico Rocks - we swam with manatees. Also make sure to do a rum tasting with Steve!

Can't say enough about the resort and staff. A great long weekend option from Houston as well. The property, food and staff are all exceptional. Truly felt “at home” the moment we arrived in San Pedro and were met for the boat transfer to the resort. Tony, Jub, Steve, Gustavo, Julio, Jessie and Archie were all staff we interacted with that made us feel like family and provided exceptional service. It was our first visit to Belize / Ambergris Caye and look forward to returning.