Canmore Pocaterra Inn & Waterslide, Canmore reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.5
  • Rooms 4.5
  • Service 4.4
  • Value 4.2

1465 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Hotel!

abelake on Aug 07, 2026

The hotel was very nice. Nice size rooms and the staff were very nice. Breakfast staff were very helpful. Good location.

TripAdvisor users rated this property 4 out of 5

Great accommodation, great location. Walking distance to town centre

Richard V (Adelaide, Australia) on Jul 14, 2026

Great accommodation, great location. Stayed here for 3 nights as part of our tour of Yellowstone, Canada and Alaska. great breakfast options included in the dining room and less than 100mtrs away is Tim Hortons for a good coffee. the township is about a 20min walk but an absolutely beautiful walk and well worth exploring the town on foot.

TripAdvisor users rated this property 5 out of 5

Great hotel!

Patti C (Red Deer, Canada) on Apr 15, 2026

We try to go once or twice a year! We love it there. They allow pets and have a fantastic pool and hot tub. Easy walk to downtown. Good elevator! Small hotel but grea hotel! The only thing that deters us these days is the charge to park downtown or anywhere near downtown and lots of the beautiful mountainscape parking lots! At Quarry Lake! Too expensive in summer! Peak season rates (May 15 – Oct. 14): $10 for two hours Low season rates (Oct. 15 – May 14): $2.50 per hour

TripAdvisor users rated this property 1 out of 5

Rude front desk and horrible customer service

Archit B on Mar 23, 2026

We booked three rooms through Orbitz at $377 per night, only to have the hotel change the rate to $599 per night after the reservation was made. This was extremely disappointing and felt misleading. We reserved based on the confirmed price, and changing the rate after the fact created unnecessary stress and significantly increased the cost of our stay. There was no clear communication or reasonable explanation provided for the increase. When you book at a confirmed rate, you expect that rate to be honored. This experience felt unprofessional and eroded our trust in the property’s booking practices. I would strongly caution others to double-check their reservations and confirm pricing directly with the hotel to avoid unexpected charges. Unfortunately, based on this experience, we would not choose to stay here again.

TripAdvisor users rated this property 5 out of 5

Wake up to mountains!

Ashley G on Feb 04, 2026

LOVED IT! Such friendly staff, the hotel is very clean and in a great location. We looked out our windows at mountains. The pool was perfect, the kids had a ton of fun because the slide is quite fast. They put out cookies, which is so sweet but they are actually a little gross. Only thing that would add would be some water and coffee in the lobby.

View All