All inclusive

Hilton Cancun, an All-Inclusive Resort

Cancun 5.0

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Overview

Hilton Cancun, an All Inclusive Resort is for those seekers and explorers. Nestled between Cancun and the quiet fishing village of Puerto Morelos, it's an all-inclusive resort that feels like a lost paradise, a secluded escape with the perfect blend of Mexican heritage and modern sophistication. In this inspiring, vibrant oasis along the Caribbean coast, it's possible to be endlessly entertained and infinitely relaxed.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

715

Rooms

Tropical View Room
430 square feet
  • 1 king bed, or 2 queen beds
  • Garden view or
  • No more than 4 guests in the room
Tropical View Room
430 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service
  • Safe
  • TV
  • Balcony

Oceanfront Room
430 square feet
  • 1 king bed, or 2 queen beds
  • Oceanfront
  • No more than 4 guests in the room
Oceanfront Room
430 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service
  • Safe
  • TV
  • Balcony

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Kids Club

Teens Club

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12

Type Amenities
Azulinda Lobby Bar Bar, Lobby bar

Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Vela Buffet International Breakfast, Dinner, Lunch
Auma Grill À la carte Grill/steak house Dinner
Maxal À la carte Mexican Dinner
La Luce À la carte Mediterranean Dinner
Sunan À la carte Asian Dinner
La Churreria Snack bar Ice cream and Churro shop Snacks

  • Rooms: 715
  • Built in: 2021
  • Smoke-free options

  • Fitness centre
  • Salon available ($)
  • Spa available ($)

Carretera Federal 307 Cancun-Tulum,
Cancun, Quintana Roo, Mexico 77569
998.116.1788
47 km from CUN

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2

Other activities

  • Daily activities
  • Nightly entertainment

  • 24 hour front desk
  • Business centre
  • Concierge
  • Meeting facilities
  • Parking
  • Wedding facilities

Location

Address
Carretera Federal 307 Cancun-Tulum, , Cancun, Quintana Roo, 77569, Mexico
Carretera Federal  307 Cancun-Tulum Cancun 77569 Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Nice resort for families

moogoo112 (Corona, California) on Aug 08, 2022

Ok here's what to expect. A long 6 minute drive from the main highway to the actual hotel. Dont go during the summer like i did and experience brown seaweed everywhere on the beach. Not the hotels fault of course. its us humans driving the increased heat to the ocean. So much seaweed that they have a tractor come by daily in the morning to collect but alas nature is too much for the hotel. The smell pretty much permeates through the whole resort. Its pretty much like this up and down the coast at all the resorts during hot summers. Now onto the good. The service from the front is decent and welcoming. The waiters and bar people, i guess it depends on how much you tip. The facility is nice and modern. Clean. Housekeeping is very thourough. I saw them scrubbing up and down the floors and bathroom. The restaurants that require reservations are pretty awesome. I enjoyed the Italian restaurant the most (La Luce). 2nd would be Maxal Mexican restaurant. Steak house is decent (Auma). All require reservations made through a smart phone or at the actual desk. Easier to do on the phone. The buffet is decent but nothing extraordinary. Least impressive was Sunan the asian restaurant. Coming from LA i guess we have different standards. The asian food is maybe catered to mexican taste? Who knows but most of the menu is strange and substituted with non traditional items. At least its pretty. They also have other stations to eat and a dessert station. The kids loved that. 2 Main pools but they are kind of small due to part of the pool being super shallow and having lounge chairs on them. The kiddy play area is nice but too bad the giant bucket did not work the 5 nights i was there. Overall good for families who dont wish to go out to the main hotel zone or even leave in general. Maybe 1-2 excursion trip out but some might get bored. Not too many activities at the resort. 1 show daily at 830 that lasts about 40 min that is pretty average. On a good note i left my tablet by accident in my room and arranged fedex shipping back to me. Thanks Wendy and Carlos at the concierge for making that happen.

TripAdvisor users rated this property 5 out of 5

Felix Cruz, Roberto Chable, and Isandro

sking823 on Aug 08, 2022

The service at Vela restaurant was AMAZINGGGGG!!! These 3 gentleman were so accommodating! They made our birthday girl Sabrina feel so special! What a great way to end our stay!!! Thank you for the amazing service guys!!!!

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