Overview
Atelier Playa Mujeres is an All-Inclusive 5 Star Resort for Adults and guests over 16 years, offering a fantastic concept inspired by the Art and Design of Contemporary Mexico. Its innovative atmosphere blends harmoniously with the mesmerizing natural landscape of Playa Mujeres, set between the crystalline waters of the Caribbean and a magnificent golf course.
Atelier Playa Mujeres is the first resort in Latin America to incorporate a signature cuisine restaurant, María Dolores by Edgar Núñez in its all-inclusive package when staying a minimum of 7 nights in an Inspira Suite.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
429
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Golf Course or Ocean View
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Golf Course or Ocean View
- Maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
Inspira amenities include;
- INSPIRA Lounge, an exclusive place to relax and enjoy hors d'oeuvres, coffee, and top-shelf drinks.
- INSPIRA Beach®, an exclusive section on the beach including Beach Concierge for assistance with towels, suntan oil, and sunblock menu.
- INSPIRA Pool, exclusive daytime access to the infinity pool at El Cielo Sky Bar located on the fifth story of ATELIER Playa Mujeresoverlooking the ocean.
- Pet-it® Amenities1, an exclusive concept for the four-legged furry friends to enjoy a relaxing and fun vacation with special amenities.
- Green Free®2, includes two golf rounds per room, per stay of 7 nights or more in any INSPIRA Suite category.
- Complimentary calls in Mexico, the USA, and Canada.
- Hola GM®, personalized letter and welcome amenity from the General Manager.
- Well-come-in®, aligning the senses upon arrival, with a welcome cocktail, refreshing towels, and relaxing hand reflexology while checking-in.
- Early Check-infor arrivals before 12:00 pm (subject to availability).
- Gourmet-to-Go®, a gastronomic experience to spoil the palate during the excursions (subject to prior reservation).
- Tablet on Demand®for technology lovers (subject to availability).
- Digital press and magazines (subject to availability).
- Complimentary access to the VIP Lounge by MERA upon departure, located in the Cancun International Airport.
- Butler service including preferred dining reservations, package and unpacking assistance, personalized services and amenities.
The first dinner at Maria Dolores by Edgar Núñez is free for stays in an Inspira Suite of 7 or more nights, and a 50% discount on the second dinner. Those with stays of 6 nights or less will enjoy a 50% discount.
- 2 double beds
- Garden view, Partial ocean view or Golf Course
- No more than 3 guests in the room
- 2 double beds
- Garden view, Partial ocean view or Golf Course
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
Inspira amenities include;
- INSPIRA Lounge, an exclusive place to relax and enjoy hors d'oeuvres, coffee, and top-shelf drinks.
- INSPIRA Beach®, an exclusive section on the beach including Beach Concierge for assistance with towels, suntan oil, and sunblock menu.
- INSPIRA Pool, exclusive daytime access to the infinity pool at El Cielo Sky Bar located on the fifth story of ATELIER Playa Mujeresoverlooking the ocean.
- Pet-it® Amenities1, an exclusive concept for the four-legged furry friends to enjoy a relaxing and fun vacation with special amenities.
- Green Free®2, includes two golf rounds per room, per stay of 7 nights or more in any INSPIRA Suite category.
- Complimentary calls in Mexico, the USA, and Canada.
- Hola GM®, personalized letter and welcome amenity from the General Manager.
- Well-come-in®, aligning the senses upon arrival, with a welcome cocktail, refreshing towels, and relaxing hand reflexology while checking-in.
- Early Check-in for arrivals before 12:00 pm (subject to availability).
- Gourmet-to-Go®, a gastronomic experience to spoil the palate during the excursions (subject to prior reservation).
- Tablet on Demand®for technology lovers (subject to availability).
- Digital press and magazines (subject to availability).
- Complimentary access to the VIP Lounge by MERA upon departure, located in the Cancun International Airport.
- Butler service including preferred dining reservations, package and unpacking assistance, personalized services and amenities.
The first dinner at Maria Dolores by Edgar Núñez is free for stays in an Inspira Suite of 7 or more nights, and a 50% discount on the second dinner. Those with stays of 6 nights or less will enjoy a 50% discount.
- 1 king bed
- Panoramic golf course view
- No more than 3 guests in the room
- 1 king bed
- Panoramic golf course view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Patio
- Upgraded amenities
- Units are individually decorated and may vary by unit
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- Slippers
- Turndown service
- TV
Inspira amenities include;
- INSPIRA Lounge, an exclusive place to relax and enjoy hors d'oeuvres, coffee, and top-shelf drinks.
- INSPIRA Beach®, an exclusive section on the beach including Beach Concierge for assistance with towels, suntan oil, and sunblock menu.
- INSPIRA Pool, exclusive daytime access to the infinity pool at El Cielo Sky Bar located on the fifth story of ATELIER Playa Mujeresoverlooking the ocean.
- Pet-it® Amenities1, an exclusive concept for the four-legged furry friends to enjoy a relaxing and fun vacation with special amenities.
- Green Free®2, includes two golf rounds per room, per stay of 7 nights or more in any INSPIRA Suite category.
- Complimentary calls in Mexico, the USA, and Canada.
- Hola GM®, personalized letter and welcome amenity from the General Manager.
- Well-come-in®, aligning the senses upon arrival, with a welcome cocktail, refreshing towels, and relaxing hand reflexology while checking-in.
- Early Check-in for arrivals before 12:00 pm (subject to availability).
- Gourmet-to-Go®, a gastronomic experience to spoil the palate during the excursions (subject to prior reservation).
- Tablet on Demand®for technology lovers (subject to availability).
- Digital press and magazines (subject to availability).
- Complimentary access to the VIP Lounge by MERA upon departure, located in the Cancun International Airport.
- Butler service including preferred dining reservations, package and unpacking assistance, personalized services and amenities.
The first dinner at Maria Dolores by Edgar Núñez is free for stays in an Inspira Suite of 7 or more nights, and a 50% discount on the second dinner. Those with stays of 6 nights or less will enjoy a 50% discount.
Amenities
Pool Aerial
Pool
Pool deck
Beach
Lobby
Motor Lobby
Mercado
Mercado
Suspiro
Suspiro
Suspiro
Coffee Bar
Inspira Rooftop Terrace
Rooftop Pool
Don Fernando
El Cafecito
Limon y Sal
Bar de la Calle
Los Abrazos
El Suspiro
Cala di Luna
Butik
Spa
Location
Reviews
TripAdvisor Traveler Rating
Mostly style over substance
CKSymonds (Bradford, United Kingdom) on Dec 14, 2025
Mostly style and very little substance is our take on Atelier. My wife and I travelled here to celebrate my wife’s 40th birthday and it’s truly staggering that this hotel has so many glowing 5* reviews. It was very disappointing - overall very little was great - it was average or way below average all the way. There are of course some positives worthy of mention such as Cafecito - the main coffee shop, the majority of the staff were welcoming and helpful, some of the restaurants were good (none were great), and the hotel rooms and hotel in general were clean and well maintained. However the negatives took away so much from our stay there. The main two negatives to mention are the food and drinks - mainly the cocktails. Both of which are fairly essential for an all inclusive resort holiday. First and foremost - the in-room dining was staggeringly terrible and not due to personal taste and preference. The standard of the ingredients and the way it was cooked was genuinely laughable for a hotel that charges as much as Atelier does. It was inedible. We had a breakfast and a dinner in the room and the food was generally cold, microwaved slop. The breads soggy from having recently been defrosted (nothing seemed fresh). Cold, soggy microwaved nachos being the highlight. Avoid in-room dining at all costs. Regarding the restaurants - as mentioned none were great. Ones to avoid from our experience: • Bikini Azul - awful low quality food, • Cala Di Luna - the most guilty of style over substance. Looked good but in reality, way below average food. • Mercado 19 - The Mexican restaurant in an evening. Really disappointing and the only place the waiter made us feel unwelcome. The buffet, La Consentida, was the only one we found to be good but even then it wasn't great. We've stayed in much cheaper all inclusive resorts that were far, far better than Atelier in respect of food. Regarding drinks - I can only assume that Atelier thinks that sweeter = better. Almost every single cocktail we had was far too sweet, particularly the cocktails from the respective bar/restaurant menus. Due to this, we started asking for specific cocktails which the staff either didn't know or couldn't make, which included a mojito. Just so disappointing. I'm not sure if its a competency thing or just a taste thing - maybe Mexicans and/or Americans just prefer cocktails that way. The house wine was also poor - the good stuff was extra. I resorted to just drinking the Mexican beers which were good. Other negatives include the terrible online services such as the restaurant booking portal and particularly the e-concierge function, where we were just ignored and had messages just disappear. Its also the first hotel we've stayed in that did nothing from their own initiative for a birthday. They did send me a brochure of obscenely expensive decorative options where they expected me to pay over £100 for some balloons and chocolates. What they do instead is ask you everyday at every meal if you're celebrating something. Why not just make a note and offer some small gesture for your guests rather than asking them multiple times a day? Bizarre. I can't think of anything else that was materially bad, but nothing else stands out either. The Spa was obscenely expensive, the pools were ok but quite small, below average beach, decent sunbeds, however no management of the morons that go out at first light to claim the sunbeds for the day. It was a long way to travel and a lot of money to pay for such an average hotel.
Amazing vacation week!
Quest60725015382 on Dec 13, 2025
Absolutely beautiful grounds, extremely clean and well-kept. Every single staff member has the best most positive attitude - shout out to Arturo & Jose especially (Mercado & Alba restaurant managers). Food was delicious in all the restaurants especially the Steak restaurant.
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