Allegro Cozumel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.2
  • Location 4.4
  • Rooms 3.8
  • Service 4.1
  • Value 3.9

10728 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing

Tyler V on May 09, 2026

Diego was the most fun person on the trip ask for anything and you got it hospitality was amazing kind, friendly joyfully the best person for the job

TripAdvisor users rated this property 5 out of 5

Have to visit

Brianna A on May 09, 2026

Diego was the best! The games were fun and drinks were amazing! Staff made me experience a 10/10

TripAdvisor users rated this property 5 out of 5

Will 100% return

emily b on May 09, 2026

Diego made our entire trip. He will have us coming back again and again. Thank you to Allegro for the amazing experience.

TripAdvisor users rated this property 4 out of 5

Would 100% return for the staff and food

Samuel T on May 09, 2026

Our trip at Allegro was nothing short of amazing. The rooms are very private and the room service is amazing. The food is top notch and the specialty restaurant are delicious. Beach is super private with no boarding resorts. The best part about Allegro is the entertainment staff. Arbey is so kind and makes you feel like a best friend and don’t forget about Diego who is amazing at running the activities.

TripAdvisor users rated this property 3 out of 5

OK for a budget friendly scuba trip, but a little rough around the edges.

cauxier1 on May 08, 2026

I found this hotel to be a good value with friendly staff, but the grounds and accommodations were lower quality than other all-inclusive resorts I’ve visited. The staff was very friendly and helpful, the beach and location were nice, and the pools, food, and on-site scuba operation were all decent. We also paid a discounted rate compared to similar resorts. The rooms were clean but below expectations. Second-floor rooms have thatched roofs with only a thin fabric layer underneath instead of a normal ceiling, so birds on the roof sounded like they were inside the room — even at 1:30 a.m. With little insulation, the loud A/C ran constantly and made a rhythmic grumbling noise throughout our stay, so we needed noise-canceling headphones to sleep. The linens were clean, but a couple pillows smelled stale. Our shower shampoo dispenser didn’t work, and during the last two days I developed very itchy bug bites on multiple areas of my body. The resort is also fairly small and partially unfinished, with an undeveloped section near the beach that our room overlooked. Overall, it worked well as a budget-friendly 4-night scuba trip with all-inclusive meals, but I wouldn’t choose it for a family vacation.

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