TripAdvisor Traveler Rating

By far the worst hotel to stay at for such a great experience as visiting Disneyland. We have been going the past 3 years as an annual family trip. We wanted to try Pixar Place as it looked cool for the kids to experience the Pixar themed rooms. First of all, the elevator system is terrible! There is really no system at all and you wait forever no matter what time of day or night it is. Secondly the housekeeping was worse. Anyone that has kids and you are out all day is exhausting and to come back after a full day to a clean room is the best feeling. We paid highly for these rooms and came back everyday to dirty rooms. All that was done were the beds were made and the trash was taken out. We came back to dirty floors, dirty coffee cups in the room, no clean towels, and the shower was backing up. We called to let someone know everysingle day, nothing was done about it. I finally called and asked if I could borrow the vacuum cleaner and do it myself. They brought one up and I vacuumed my room myself, then asked for a trash bag and took it out myself, gathered up the dirty coffee cups and dirty towels and took them out. For the price these rooms are I really expected more. Such a huge disappointment. We will be booking at the Disney Hotel next year and every year after.

We recently stayed at the Pixar Place Hotel to celebrate my parents' birthdays, and it served as an excellent base for our children’s first Disney experience. For families with children under 10, the themed environment and logistical perks make it a standout choice, though there are some functional bottlenecks to keep in mind. Highlights & Successes • Exceptional Convenience: The ability to walk directly into the parks and return to the room for midday naps was invaluable. We also took full advantage of the Early Entry benefit, which allowed us to experience popular attractions before the general public. • The Creators Club: This was a significant highlight of our stay. The kids enjoyed eating several meals here each day, which offered substantial savings compared to dining inside the park. • Family-Focused Atmosphere: The rooms were both spacious and clean, comfortably accommodating our group. The kids spent a great deal of time hunting for their favorite Pixar characters hidden throughout the hotel's decor. • Seamless Logistics: We opted to shuttle from Long Beach and did not require a car for the duration of the trip, which made the experience much more relaxing. Considerations for Your Stay • Elevator & Lobby Congestion: Consistent with many other reviews, the elevators can be a struggle. During peak hours, the lobby becomes a "hot mess" with long wait times. When we weren't with my parents or managing strollers, we frequently opted to walk the stairs to avoid the crowds. • Pool & Amenities: While the pool area is charming for younger children, those seeking more expansive water features might find the pools at the Disneyland Hotel or Grand Californian more robust. Note that if the Pixar slides are down for maintenance, the resort typically provides a shuttle to a sister property to use their facilities. • Age Demographics: The hotel is perfectly tailored for the under-10 demographic. Older children or teens might find the amenities a bit limited compared to the larger neighboring resorts. Final Verdict The Pixar Place Hotel delivers a high-quality, stress-free experience for families with young children. Despite the elevator logistics, the combination of the Creators Club value, the proximity to the gates, and the immersive Pixar theme makes it a fantastic option for a first-time Disney visit. We would certainly recommend it for the convenience and the joy it brought our kids.

Pixar Place stay was perfect. Such cute theming, room was immaculate and the stay was spot on with the Disney friendliness and customer service you expect. The pool restaurant, Small Bytes, was delicious with some of the best staff! Super friendly and helpful. I loved the theming and all of the Disney touches of some of our favorite characters. Highlights: Joe from Soul playing piano, meeting Bing Bong (love this!!!), friendly desk staff during pin trading, Pixar mini golf (this was temporary I think, but a lot of fun) and attention to detail such as it was raining and they had attendants at the door with a table full of towels. The same stay time period, we did a split stay with Grand Californian and they did not do this... I would absolutely stay at this resort again!

It was nice and convenient for our 2 days experience. It is my gift for My Son’s 9th Birthday.

Pros Super close to parks Currently has the best entrance for hotel guests to California Adventure- I’ve heard this is going away in 2026. I liked this entrance better than the Grand Californian one. Fun decor Characters in the lobby Fireworks viewing from pool /rec area My family enjoyed the pin trading Friendly staff Cons Pool area is small and closes early- no swimming after 8 pm Hotel activities such as a drawing class are offered only once a week Elevators are hard to get during busy times The air conditioning doesn’t work well when you’re sleeping This was our first time staying here, but we have stayed at both the other on site hotels. I enjoyed this hotel and would stay here again. If the onsite early entry goes away, I will stay close by at other hotels which I’ve also enjoyed.