TripAdvisor Traveler Rating

The place has an amazing service. The breakfast is plenty of food and the people are very kind and Nice. We loved the hotel they have conditions on the rooms and on the pool. We hope coming back soon.

Great hotel in a fantastic location, right in the heart of the action in Havana. The hotel itself has a lot of character, a fantastic rooftop pool/terrace for eating. It’s very clean with very professional and attentive staff, nothing was too much trouble. Food and drink were reasonably priced, would be more than happy to return again

The bar area is nice with some low level seating as well as seats at the bar. There is also another bar upstairs, however that had a large TV showing football so less appealing. The service was the poorest we had received in Havana, disinterested at best. My mojito appeared to be thrown together as opposed to lovingly created. Very disappointed.

In this Hotel, there's a fantastic Cigar Lounge, the Cigar Bar My review is about it, had a great time in a beautiful cigar-Rum pairing service delivered here by Alberto Delgado What a great time! Alberto Delgado is one the Habanos Sommelier of this Lounge, since our arrival we felt so good, the ambience of the place makes a perfect atmosphere for the Cuban Habana and Rum lovers. The staff is amazing, we thank Jairo and Dalila for a great service, always a smile, but definitely Alberto was the Superstar of the experience, we were amazed how he masters the cigar/rum knowledge, history and processes, following his recommendations we had an amazing time paring Habanos, Cuban rum and a great coffee ? ???? Knowledge, expertise, great recommendations and fun! Thanks to the Staff and Alberto, for such an amazing experience, definitely we are coming back and repeating, looking for tastes in others Habanos

I got very impressed with the atmosphere and the kindness of the hotel staff. Always making you feel home, starting with the front desk and the personalized follow up from Mrs. García at the Guest Relations desk. I will definitely come back to enjoy its beauty and the excellent service of such a 5 starts hotel.