TripAdvisor Traveler Rating

Stayed here for a private party, I prefer this resort to the Delta in Kelowna, but like the Delta the rooms are getting tired and rundown, time for an upgrade! I didn’t get why some of the buffet excess food couldn’t be packed up and taken away, either to our apartment for the next day or given to the homeless as there are lots of them in Kelowna! But they said they throw it away. Overall I love the position of the resort and the facilities and it’s not that far to walk to downtown.

AMAZING. Everything from check experience to dining, amenities and ambience was incredible. We had two different rooms because of our late booking request but we were graciously accommodated. The Ahi salad was the BEST I have ever had. The resort is spotlessly clean and the views are incredible.

I frequently come to kelowna to visit my family and her daughter. This time I had the pleasure of meeting the lovely lady at the front desk -Mayas-. She recommended a couple restaurants to us (kayan and chilango) both were amazing. She was also patient enough with me to help me reactivate my keys about 100 times. Overall pleasant experience

Outstanding service! We booked this hotel to celebrate my father’s 60th birthday on a family trip. We live in Vancouver, and it had been 20 years since we last visited the Okanagan area. We were initially booked into the standard two queen bedroom (the hotel was almost fully booked), but upon checkin the receptionist Mayas took notice of the occasion, and offered a complimentary upgrade to a lake view room, which was absolutely gorgeous — it truly made our stay special! Kudos for the attention to detail :)

We had two room but one we were checked in there was a bit of a mess in one of the rooms ( checked in past 4pm) but the lovely lady at the front desk -Mayas- contacted housekeeping to fix it all up and offered drinks. Overall great experience will come again !