Manteo at Eldorado Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

1865 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Average and Sonewhat Overpriced

PrestonTopcat (Preston) on Jun 19, 2024

Appearance of Hotel is great BUT several things make review poor. 1. Room was properly cleaned b4 check in - an obvious peanut on floor. 2. Not told at check in of CAD15 per day parking charge. 3. Was told at check in that CAD250 deposit would be refunded straight way at check out, but at check out we were told 5 days!! And 'no' it's not a bank issue as all hotels have different timescales and some do refund it straight away. 3. Restaurant service was average at best - had to ask twice to order and then twice to det dessert menu. 4. Food was average - caesar salad was almost all lettuce, few anchovies and no croutons. Greek Salad had almost tasteless creM cheese not real feta. And baklava was biscuit not filo pastry and no honey dressing/sauce.

TripAdvisor users rated this property 5 out of 5

Phone Assistance with Reservations

Casey C on Sep 11, 2023

Natasha M from the resort gave 5 star incredible service! She was so pleasant on the phone and so helpful! Works fast and efficient and really had the customers best interest at heart when it came to fees/rooms and booking overall. She is an absolute gem and even on a short phone call I could tell she is an incredible asset to any team and Manteo is so lucky to have her! I hope any future customers get to deal with her when they call in!

TripAdvisor users rated this property 5 out of 5

Give the girl a raise ;)

Jess R on Jul 11, 2023

The service at the Manteo was outstanding. But I have to give the biggest shout out to Ashley Powell. She was a force and truly made my life so much easier by being there. We were organizers for the BC Cann@bis Summit April 21-23 and she helped me tremendously, and had such a cool head when I was about to loose mine. It would be an honour to work with Ashley in the future, and I truly believe she deserves a promotion!!!!!! Thanks Ashley and all the great staff who helped during our awards ceremony/gala. Cheers.

TripAdvisor users rated this property 5 out of 5

Amazing Anniversary

R4509WBtammyp on Jun 11, 2023

We went here for our anniversary and it was the most incredible experience. The room and the service was 100%. We had dinner at the on-site restaurant and it was also amazing. Thank you for making our time so exceptional.

TripAdvisor users rated this property 5 out of 5

Wonderful lake views and attentive employees

Drewford (Winnipeg, Canada) on May 06, 2023

Iconic Lake Front Hotel for our (5) night stay. 2nd floor room with balcony overlooking patio and marina. Bed was just comfortable enough to get a good sleep. Staff were all very friendly and outgoing. Special mention to REILLY at front desk that made you feel welcome everyone you arrived. I suspect it was him that arranged for chocolate dipped strawberries and a piece of cake for our anniversary and my wife’s Birthday. Thank you. RUSSELL in housekeeping who seen me changing a flat tire and came to help. Above and beyond, Thank you!! Brunch was enjoyable with a good selection. Take out Coffee available at the front desk or restaurant in the morning. Hiking & cycling path along a river was close by. A few problems with our key card programming but it can happen anywhere. All staff were well trained and friendly. Thanks for making our stay special.

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