Royal Sea Cliff Kona by Outrigger Condo reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

501 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent stay!

W1580SKkathyh on May 22, 2022

We are Wyndham owners and chose this resort because of its proximity to the ocean. There is no beach access but that is to be expected on the Big Island. I am so happy we chose this place! Our view of the sunset from the 6th floor was breathtaking. We have stayed in many Wyndham facilities and the staff at the Royal Sea Cliff Kona were the friendliest of any we've seen. The unit we stayed in (two bedroom/two bath) was very clean and well equipped. The full kitchen enabled us to cook and eat in when we wanted. The in-room washer/dryer is also very convenient. There is beautiful landscaping in the center of the buildings that make you feel like you are out on a trail. The only thing I can think of that would have made the place better is if there were a place onsite to purchase food and/or drinks. But it is very close to town and stores, so that isn't a dealbreaker. It is one of the quietest places we have ever stayed. It will be our go-to for future visits to the Big Island.

TripAdvisor users rated this property 5 out of 5

Really nice unit and a wonderful staff

Jet829309 (Isle of Palms, South Carolina) on May 07, 2022

Room 419 was very well maintained and clean and comfortable; we felt as if we were staying in a well cared for home. The staff was terrific to us; we had made an emergency trip to the Big Island because a relative had been hospitalized and this was the best located and nicest condo we could find. We felt extremely lucky when we arrived to find that the unit exceeded our expectations and the staff was very caring and understanding of our needs. After traveling from the East coast as quickly as we could it was a real comfort to be met with wonderful staff and a safe, clean and nicely situated place to stay. We are thankful that we chose the Royal Sea Cliff.

TripAdvisor users rated this property 5 out of 5

Beautiful Hawaiian Sunsets!

84franf on Mar 10, 2022

We recently enjoyed an eight night stay at the Royal Sea Cliff Kona. We purchased our condo/car package from Costco. We loved our nightly sunset views from our balcony. The two pools were great, and the condo was well appointed with everything we needed to cook meals when we wanted to stay in to eat. The staff was friendly, and replaced items we ran out of, such as coffee filters and laundry soap. We would definitely stay at this property again when visiting Kona.

TripAdvisor users rated this property 2 out of 5

Very Disappointed

cherylbY5110NF on Jan 26, 2022

We chose the Royal Sea Cliff based on a prior stay at Kona Coast Resort which is also a Wyndham property. Unfortunately the Royal Sea Cliff is nothing like the Kona Coast. To say that the property is outdated is an understatement. The stove top is the coiled burner type and the largest burner was nonfunctional as is was unconnected.....looked like it had been burned at the connection plug and just spun in the hole. Also, when was the last time you stayed in a hotel with a whopping 32" flatscreen? We immediately noticed a problem with the AC. There was an 8 degree difference in the temperature between the living room and the bedroom. Very little cool air coming from the bedroom vent as though something was blocking the ductwork. My guess was that management was well aware of the problem as there was a very large floor fan in the bedroom aimed directly at the bed. The fan blades and guards were coated with a thick film of dust. Not Covid clean .....didn't look like it had ever been cleaned. The impression of lax cleaning was reinforced when we began unpacking and found the previous guest's RX in the bedside table and personal grooming items in the bathroom. When we took the items to the front desk their attitude was one of "What....not again!: Doubly disappointing given what you are forced to pay for "enhanced Covid cleaning". The piggyback washer and dryer was a good amenity and would have been really appreciated if the dryer had been able to achieve more heat. It took over 2 hours to dry a small load of t-shirts and shorts. The biggest problem was the bed. Timeshares are notorious for not replacing worn out mattresses, but this was the worst. After 2 miserable nights I put the boogie board under the sofa cushions and slept there. You might be wondering why we didn't ask for another room. In my experience, when a property is in this state of disrepair you will probably just be trading in your known set of horrors for who knows what. We lowered our expectations and made the best of it. Would never stay here again..

TripAdvisor users rated this property 4 out of 5

Go-to timeshare in town

AntsInMyPantsDE (Albuquerque, New Mexico) on Dec 09, 2021

We love to visit the big island and have timeshare further up north of town. We always enjoy adding another week at Royal Sea Cliff. It is about a 30 minute walk into town, so very doable but quieter. It's a great place to hop onto Ali'i drive from to anywhere - driving, jogging or biking. A unique older building that has been really well cared for. My favorite feature is the courtyard gardens. There are two small pools on the ocean and a very small hot tub. For a resort this size, I do wish there were more hot tub options. The 6-seater is full every night. Staff is friendly, but never miss an opportunity to give the old-timeshare sales pitch. Our first time, we were lucky to have a lanai that overlooked the ocean, whereas most recently, we just overlooked a parking lot. Nice mix of residents and visitors.

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