TripAdvisor Traveler Rating

I recently stayed at Crockfords Las Vegas as part of a multi hotel trip across several high end properties on the Las Vegas Strip. Crockfords gets a lot right, but the experience is not consistently aligned with its ultra luxury positioning. The suite was exceptional. Modern design, high end finishes, and a layout that feels both spacious and intentional. The bathroom stands out with premium materials, a deep soaking tub, and advanced bidet functionality that rivals international luxury standards. The room itself absolutely delivers on the visual and physical side of luxury. The arrival experience was also excellent. Tony at check in was outstanding and went out of his way to make me feel welcomed. That level of personal attention set a strong tone from the start. Crockfords also creates a sense of exclusivity with its private check in area, dedicated valet, and attentive bell service. One of the more unique touches was the private hors doeuvre style breakfast offering near the lobby referred to as Secret, which was a thoughtful and appreciated addition. The in room toiletries were high quality and well selected, further reinforcing the premium feel. The pool complex is another highlight. It is large, visually impressive, and offers a more controlled and quieter environment for Crockfords guests compared to the rest of the resort. However, the experience becomes inconsistent in key moments. Service at times felt more policy driven than guest focused. I was not allowed to briefly preview the spa before committing to a day pass, and at the 66th floor lounge I was asked to leave and return later rather than being offered a place to wait even though seating was available. At this level, flexibility and discretion are expected. The most noticeable issue came with in room dining. I ordered Old Fashioneds expecting a craft cocktail experience consistent with a hotel in this category. Instead, the drinks were delivered in pre bottled retail containers. No fresh preparation, no presentation, and even basic details like proper ice were initially overlooked. This was a clear disconnect from the otherwise high end environment of the room. This highlights the core issue. Crockfords offers a strong luxury product in terms of design and accommodations, but the overall experience can feel diluted by the shared high volume nature of the larger resort. This is still a very good hotel, but not yet a complete luxury experience. Crockfords delivers where it comes to rooms and select amenities, but to truly compete with the top tier in Las Vegas, it needs greater consistency in service execution and more attention to detail across all guest interactions. I would consider staying again, but with adjusted expectations.

This place was awesome! All the staff were professional and treated us like VIP's. The hotel was very clean and well lit. The rooms were clean and bright. The best place that I have ever stayed at!

Resorts World is the absolute Nicest Property in Vegas! There are 3 Levels of Hotels here with the Hilton being the Base, Level 1. The Conrad is the Mid-Level Hotel and for 99% of the Population, it’s Nicer than ANYTHING they’ve ever Stayed at! But……..The Crockford is absolutely Fantastic! With the Private Parking/Valet, Private Elevators and First Class Staff, getting a Room here means You Probably blew Your Kids College Fund………and possibly blew their inheritance Too. But I’m sure it was all worth it.

Superb property, beautiful room. Only negative was that Carversteak made us wait a full hour before taking our order, even though I had a reservation.

The Crockfords Las Vegas is my home away from home. I travel to the area 1-2 twice a month. The resort is top notch and the staff is even better. They know me by name and the rooms meet my expectation every time. Even though I primarily travel there for business…I actually used it as my host hotel for my wedding. Some of the people I encounter on a regular basis are Lisa…the outstanding concierge who is always able to accommodate my requests. Aleksandra and Shanon the luxury guest management team. The valet team Jose, Jason, Marco, Ronnie, Efren, Marshall, Maria, etc. Not to mention my favorite bartender Cher. The casino and resort has the perfect balance of fun without being overcrowded. The restaurant options provide something for every appetite. I am always treated like I am the most important customer they have and I greatly appreciate that. They know the types of rooms I prefer and make every attempt to accommodate. Being a Hilton Diamond member I am eligible for available upgrades they go out of their way to ensure the upgrade is granted. They really make it feel like home!