TripAdvisor Traveler Rating

Excellent!!! Awesome staff and valet overall 10 stars !!!!!!

I opt in to an upgrade for a room at Crawford’s and it was definitely worth it! This Hotel is so beautiful!! Private gated valet! Friendly staff at the lovely reception area. The decor and flowers are gorgeous. When I got to my room at the 63rd floor the size of my suite was larger than I expected. It had so many amenities like a bar with table and chairs area, plus the living room with a very comfortable sofa. Luxurious bathroom with an awesome bathtub. Very comfortable bed and yummy chocolates. And the view was just stunning!! From every window ! My stay was really a special treat. Had a delicious cocktail at the pool bar. I was told to try the lobster at Carver’s restaurant . Very flavorful !! Restaurant had a nice atmosphere . And the best part was the Casino with such variety of slots !!! I was up late having fun!! Can’t wait to return to this amazing resort!! Highly recommend !!!

No concierge to collect luggage, receptionist managed to use the "F" word describing what he likes to do in Vegas, then declined to tell us there was a skybar in crockfords and directed us to the Hilton next door ??? Nothing in the room worked eg. Automatic drapes, telephone, QR code info block. Shared pool with Hilton. Nothing different or upmarket. This information was passed on to reception. Nobody cared!

Everything was great, except one thing. Friday and Saturday afternoon, even though we were on the 60th floor, there was a horrible thumping beat from the band at the pool, I was told maybe the Conrad next door, very unpleasant, for 3-4 hours. So don’t get on the Conrad poolside rooms.

Everything was beautiful. The ambience was amazing