TripAdvisor Traveler Rating

Overall good, but I saw advertisement where there is AC but there wasn't. Also, when I called to confirm the stay - the operator also said there is AC, but there wasn't. They gave me a portable AC, but it didn't work at all :(. This is my biggest grievance. Mostly clean and comfy, but the walls and switch plates need to be wiped down. There were stained.

1> Aston at Poipu Kai is a property management company and not a hotel chain 2> We booked an airbnb type of accommodations with Aston . The main aim was to take part in the Kauai Marathon and we wanted to stay somewhere close by 3> The apt we got was a disaster . The temperature and humidity was so high during the week .The marathon was on September 1st. There was no air-condition thro the apt , only a portal ac was kept in the bedroom which barely cooled the place . The fans in the room barely rotate , just circulating the hot air! When we bought that to the attention of the management , they said that "oh we are a NON AC property management company" which is totally baseless, this is Kauai!!!! , It is not mentioned at all in the website! So we were not able to use the front room , kitchen or anything else except the bedroom due to the heat and humidity 4> The apt given was on level 1 and stairs to that were too steep, We had to carry our luggage up the stairs!!! If this was the deal then we should have been told upfront about it , we could have chosen something else more comfortable We stayed at the KAHALA 1901 Poipu Road, Unit 922 , posting this here so that it helps folks decide ! We also found a dairy which mentioned this air-condition issue way back in 2019!!! Also pls note that we paid 880 dollars for two days!!! 440 for single day with no air conditioning! Making it the most expensive rentals ever!!!! Having said this the front desk person Kaysha and John(the maintenance person) were very customer friendly and helpful. They provided us with two fans which did not help at all In a nutshell be careful of what you are given , ask about the AC and also the stairs ! There is no use of having a big apt if you can use only the bedroom and have to carry your luggage thro steep stairs

Do not book this place through priceline, we were charged 100$/day in additional resort fees (Which includes taxes and fees) even though Priceline charged us fees and taxes on their website already. Priceline is scamming you. We enjoyed our stay but 180$ cleaning fee is ridiculous.

Only 1 room had air conditioning insufficient to cool the entire unit. Great location, close to 2 different beaches, hiking, and shopping. We saw turtles and surfers!

Can be a wonderful depending on which unit you get. The prices are a surprise and can be unpleasant due to the many additional charges and taxes