TripAdvisor Traveler Rating

We visited the restaurant for lunch. We waited for about 20 min after being seated and no one came to serve us. After someone finally came to the table , we ordered but had to wait another 20 minutes before finding another service to ask for water. Receiving the food took a long time, too. In all, we were at the restaurant for an hour and a half and didn’t have anytime left to hang out at the beach before our tour van was leaving. Such a disappointing time! Service was awful! We had a difficult time getting th check and it was eventually went inside to pay so we could leave and meet our ride.

The hotel is right in the middle of the Golden Zone restaurant and entertainment district. Everything in easy walking distance and the Soriana Supermarket is about 12 minutes walk away. Our suite was nice, but a little compact. Great view from the large balcony with morning shade and afternoon sun. The central air conditioning was noisy even on low settings. The lighting in the suite was poor, especially in the kitchen when preparing dinner. Under-counter lighting is needed and also bedside reading lights would be helpful. We stayed at Los Flores for 3 weeks and found the 4 cu ft bar-fridge too small, meaning more trips for groceries. All appliances worked well. Wifi was good, but the way the hotel has it set up, every time you left it's range and returned, another sign-in was required. Also every 7 days your wifi expired and you needed to go to the front desk for a new log-in and password. This was a nuisance considering a restaurant down the street recognized our phones from past vacations in Mazatlan. Hotel Los Flores and the area nearby is a popular location for Banda music groups to set up on the beach. They are loud and start around 1pm and continue to play into the early evening, This makes sitting on the balcony unpleasant and conversation near impossible. I would recommend this hotel based on it's great location if you can handle the noise, but wouldn't recommend long stays.

I would recommend this resort only for its location - right in the heart of the Golden Zone within easy walking distance of many good restaurants, live entertainment, and the north end of the Malecon. The building and furnishings are old, small and needs work. It does not, by any means, deserve the Gold Crown designation and I have come to believe that RCI gives far more weight to the location than anything else. Las Flores is no better than an average 3-star resort. Very basic everything, so, if you only plan to sleep here you will probably be OK, except for back-breaking hard beds and poor shower water pressure. While I speak enough Spanish to get by, they make little effort to have an English-speaking staff member available should a more complex issue arise. And if you did not know you were travelling with RCI, you never would as there is zero representation at the resort. We never even found any means of bookings tours and the like through the resort.

Booked the high end room with jaquzzi room. At 279 you would think it would be a great room. Hot tub was nasty and no hot water. No hot water in shower , no heat in the room, kitcnette stove didn’t work either. We tried to check out early and they said that we had to talk to Expedia Expedia said the hotel was in charge of refund. So here goes the lying. We moved to the courtyard next door and had a fabulous room and visit

Nice beach with many restaurants and shops nearby. Be prepared for loud bands on the beach. Softer beds would be helpful.