Fiesta Americana Merida reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

2271 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beautiful clean rooms, centrally located

V5779BHchristinam (San Diego, California) on Jun 20, 2022

The hotel was very clean and comfortable. The staff was attentive. They came up to the room to check in with us shortly after we checked in to make sure we had everything we needed. Central location, very walkable. Several restaurants in the hotel, many in the surrounding area and mall. Parking in the garage was free - you just have to validate your ticket at the front desk.

TripAdvisor users rated this property 5 out of 5

Great staff and location

Gareth S (Greensboro, North Carolina) on May 07, 2022

I thoroughly enjoyed my visit to Merida, Mexico and the Fiesta Americana is located in central area of city, so could walk to certain places or always had cab readily available. I was there for 4 days and staff was super friendly even tho I don't know any Spanish, luckily my daughter is fluent so that made it easier, I recommend if traveling to the area for buisness or pleasure..

TripAdvisor users rated this property 5 out of 5

Awesome Hotel, just need to Order some Umbrellas for the pool

billpratt2021 on May 05, 2022

What a fantastic hotel centrally located close to restaurants, plus only a 5 min walk to Walmart and Starbucks. Big beautiful foyer with an awesome Mexican restaurant for lunch or dinner. The only concern was that the pool faces the sun all day and with ZERO shade options, it was impossible to hide from the hot sun, even in the pool. BUY SOME UMBRELLAS!!!

TripAdvisor users rated this property 5 out of 5

Fiesta americana Merida

J420856j on May 04, 2022

Best hotel in merida Friendly staff great manager Spectacular hotel close to everything heart of downtown Great beds, beautiful rooms and view Very peaceful ambiance great place to relax and enjoy the mall lower floor Everything you need at your fingertips Enjoy your stay I know I will be there soon to enjoy another vacation at my favorite hotel We’ve been staying there for years and still enjoying it.

TripAdvisor users rated this property 3 out of 5


LexanderRosel (Campeche, Mexico) on Mar 24, 2022

Beautiful Readers: Consider please that I just stayed one night; I arrived late at 6:00 p.m. to check in, and get ready to sleep a little bit and then get dinner outside at downtown... then I returned to sleep and next day get breakfast and say good bye from this hotel which I was a repetitive guest (2nd time). +5 Your lobby was Scented and was the best. The balcony you can admire when the sun goes down with an amazing sunset. Luxury toiletries were excellent, and what to say about the Bed at room 351 and 5 with comfortable mattresses. Fiesta Club breakfast service was good. Variety at its good. KRYSTAL at the reception she was amazing. FRANCISCO from bellman he was full of charm and kindness. PAMELA from telephone operator always speaking trough the phone with a smile (i could hear it!) These 3 were the only who had a genuine guest service attitude! ;) -1 I had no personalized treat at the check in process, I got dinner outside the hotel since the waiters at Los Almendros did not offered me their restaurant to catch me and dinner inside the hotel. I did not use their spa due the lack of interest from the receptionist at spa with me to book an aromatherapy reflexology massage. :( -1 The air conditioning vents with mold in poor condition. The water from the toilet and rainshower with a bronze colour (according to reception there was a problem and the hotel ran out of electricity) which I understand that the hotel cannot prevent such electricity anomalies. After the experience I had, I was upgraded to a suite on the executive floor with access to breakfast at the Fiesta Club, and there was no call back about how I was or my stay at least, probabbly I expected the same level of energy from the first time I visited the hotel. My travel expectation was 5 stars, I know that I am a demanding traveler who is always looking for a pleasant stay. For last I must type Thank you to Federico Rubido who emailed me by Booking dot com who offered his genuine apologies. I might come back.

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