TripAdvisor Traveler Rating

Just spent one night at this hotel. Have been here before. Always good service, good meals at the restaurant and good sleep quality. Personnel is kind. It is very good located and you may walk and find interesting places or restaurants. I would come again.

Great hotel. Very comfortable rooms. Very friendly staff. Good restaurants on property. Overall highly recommend this property. Centrally located. Walmart across the street. Along the famous Pasejo de Montejo.

Although is an old hotel still has the glamour, is really near the convention center, and paseo Montejo. Our convention group had the breakfast buffet is great. Room is cozy yet the a/c is little noisy.

This hotel is a luxurious hotel nestled right in the historical zone. The building is also in keeping with the architecture of the area. It has a very established number of fine shops for shopping. The foyer is absolutely grand and open with a very ornate ceiling to behold. The lobby/foyer is comfortable to simply sit while the amenities such as a breakfast area and a cafe are available. The rooms are spacious and well equipped with all the dressings of a high-end hotel. The value is best received when booking in advance. Our stay was relaxing and the services were good and as expected.

Was in town for 4 nights/5 days for a wedding. Was a great location to walk to restaurants and shops. Hotel was very clean. Rooms were spacious and clean. Staff was very friendly and helpful. Would definitely stay here again if we go back.