TripAdvisor Traveler Rating

Check in was East , Room was clean and comfortable with lots of premium toiletry products . The breakfast on the 5th floor had great varieties and the service was superb . The pool was refreshing and lots of chairs and towels and good service Clean hotel with perfect location . I will only stay here next time . Can’t name names but truly every single person at the hotel exceeded our expectations

The hotel was very clean and comfortable. The staff was attentive. They came up to the room to check in with us shortly after we checked in to make sure we had everything we needed. Central location, very walkable. Several restaurants in the hotel, many in the surrounding area and mall. Parking in the garage was free - you just have to validate your ticket at the front desk.

I thoroughly enjoyed my visit to Merida, Mexico and the Fiesta Americana is located in central area of city, so could walk to certain places or always had cab readily available. I was there for 4 days and staff was super friendly even tho I don't know any Spanish, luckily my daughter is fluent so that made it easier, I recommend if traveling to the area for buisness or pleasure..

What a fantastic hotel centrally located close to restaurants, plus only a 5 min walk to Walmart and Starbucks. Big beautiful foyer with an awesome Mexican restaurant for lunch or dinner. The only concern was that the pool faces the sun all day and with ZERO shade options, it was impossible to hide from the hot sun, even in the pool. BUY SOME UMBRELLAS!!!

Best hotel in merida Friendly staff great manager Spectacular hotel close to everything heart of downtown Great beds, beautiful rooms and view Very peaceful ambiance great place to relax and enjoy the mall lower floor Everything you need at your fingertips Enjoy your stay I know I will be there soon to enjoy another vacation at my favorite hotel We’ve been staying there for years and still enjoying it.