TripAdvisor Traveler Rating

Came here, used valet and was greeted by Michael, super friendly and polite young man!

Breakfast at Little Fib was super delicious. Best part was the buffet. Omelette station manned by Danny was superb. Only complaint… buffet is located in back corner and out of sight. They should do more to bring more attention to it for their patrons. Great breakfast

The front desk staff were very attentive and helpful. Trey Hill was our bellman when we left and he was EXCELLENT!!!

The hotel itself is beautiful, well located, and the common areas are very inviting. Nashville is a vibrant city, and my overall stay had the potential to be much better. However, as an Ambassador-level guest, I was disappointed with several details in the room and lounge experience. The room did not include an extra blanket or additional pillows, which I consider a basic standard in hotels that truly uphold their brand reputation. The pillows on the bed were extremely flat, with no cushion or proper support, and felt low quality. The air conditioning unit looked outdated, and the carpet in the room did not appear clean. In the lounge, dessert was not served until 8:00 PM, and unfortunately, the food that was available was cold. These details significantly impact the guest experience, especially at this level. As someone who travels frequently and understands hospitality standards, it is rare for me to feel that expectations were not met. With more attention to comfort and quality control, this property could deliver a much stronger experience. I hope this feedback is taken constructively, as my stay in Nashville could have been much better.

Hotel is fantastic and the valet was super helpful and friendly. Very quick and efficient. Trey Hill helped me out and took care of all my stuff. 10/10, Highly recommend visiting and using the valet service.