The hotel is chic with spacious rooms and centrally located. The subway is a short walk away and we loved that despite its convenient location in Midtown West, it’s a quieter part of the city. The staff are warm, welcoming and extremely helpful; from making any changes to bookings, to accommodating requests and even giving sterling restaurant recommendations. Eleonor is an excellent Rooms Manager, Flloyd & Cassandra are outstanding and generally speaking all staff go out of their way to assist where possible.
The rooms are spacious, the beds are a dream! The Turkish baths were just what we needed after rainy days of walking the city.
Extremely happy with our stay!
Aug 20, 2020
I only booked this hotel because it is on the Upper East side and I had a meeting close by.
I had the one bedroom suite and besides the room being large it was complete dated. From the furniture to the kitchenette to the bathroom, everything about this room was discussing and old. Photos on the website tell a different story of what was here. Also, hotel staff was rude at check in.
Definitely will not come back here.