Hotel

Desert Palms Hotel & Suites

Orange County - Anaheim 3.5

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Overview

Experience the Oasis at the Desert Palms Hotel & Suites, conveniently located within walking distance to the Disneyland Resort – home of Disneyland Park, Disney’s California Adventure Park and Downtown Disney. Across from the Anaheim Convention Centre and The Shops at Anaheim GardenWalk; 2 miles from the Sports Complex and within minutes to shopping, dining and beautiful Southern California beaches. 196 deluxe rooms and a variety of kid-friendly suites ideal for family trips, extended stays and group travels, the Desert Palms Hotel & Suites welcome you on your next visit to Anaheim, California.

Added value
  • Complimentary hot breakfast buffet daily.
Resort Fees: Waived for WestJet Vacations guests.

Check in

3 p.m.

Check out

11 a.m.

Rooms

60

Rooms

Deluxe Room
336 square feet
  • 2 queen beds
  • No more than 4 guests in the room
Deluxe Room
336 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Deluxe Studio Suite
456 square feet
  • 2 queen beds, and 1 sofa bed
  • No more than 6 guests in the room
Deluxe Studio Suite
456 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

One Bedroom Suite with Bunk Beds
450 square feet
  • 1 king bed, and 1 bunk bed
  • No more than 4 guests in the room
One Bedroom Suite with Bunk Beds
450 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

One Bedroom Suite with Kitchen
528 square feet
  • 2 queen beds, and 1 sofa bed
  • No more than 6 guests in the room
One Bedroom Suite with Kitchen
528 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 17

Type Amenities
Lobby Bar Bar

Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Internet

  • In room wired
  • Business centre

Type of restaurant Type of cuisine Open for Additional Information
Oasis Kitchen & Bar À la carte American Dinner, Lunch

  • Rooms: 60
  • Floors: 5
  • Suites: 136
  • Property view .
  • Built in: 1989
  • Renovated in: 2016

  • Fitness centre: on site

631 W Katella Ave
Anaheim, California, United States of America 92802
(714) 535-1133
22 km from SNA

  • Breakfast: Included

Complimentary hot breakfast buffet.

Pools

  • Jetted pools: 1
  • Outdoor pools: 1

Other activities

  • Games room: on site ($)
  • Kids Registration Desk with Scavenger Hunt
  • Family Photo Station in the Lobby
  • Weekly Kids Craft Activity

  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre
  • Dry cleaning available ($)
  • Giftshop
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Tour desk

Location

Address
631 W Katella Ave, Anaheim, California, 92802, United States of America
22 km from SNA airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Excellent room. Staff could use some motivation.

jonaA7948LK on Nov 18, 2022

We had a huge party of 13. The rooms were fantastic. Location fantastic. Check in went like this: wait for the rep to confirm one room. Swipe your card. Digitally sign a form. Swipe a SECOND card. Wet sign another form. It was about 10-15 minutes per room for 4-5 rooms. I asked why we had to use two different credit cards and both digitally and physically sign separate forms and the answer I got was "to prevent a cybersecurity attack". Other hotels have figured this out. If Desert Palms can figure this out, the rating will definitely be higher. We did have one room that kept losing their key card. Eventually the staff stopped printing out new key cards and had that person wait until a staff member could come to the room and unlock the door for that person. 20 minute wait, I guess as punishment for losing the key card repeatedly? Key cards aren't expensive. For the cost of the room, it would make sense to just keep printing out key cards rather than wait 20 mins for an employee to come unlock the door. It makes no business sense to do that. Overall, the staff really did not seem motivated to move quickly and be helpful, it felt like we were inconveniencing them. Next time will probably pay more to stay at a hotel with staff that acts like they care. After all, we're paying for the experience, right? The converse is that, yes, you're getting what you pay for, so there's that. Life is about choices.

TripAdvisor users rated this property 2 out of 5

No room cleaning services

aliciae159 on Nov 17, 2022

The hotel ha room ubication for disneyland parks. the free brekfast is very cheap. The cleaning room services is very bad. I stayed there for 4 nights and nobody clean my room, clean my bed, they dont even take the garbage out of the room. I asked for help and nobody do it.

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