TripAdvisor Traveler Rating

What an amazing hotel we have a water view room overlooking Crescent Lake and it was perfect!… two very comfortable beds and the room was super clean and decorated beautifully. The hotel did feel very busy at times in the reception area but I feel this is mainly due to the restaurant and it was used as a waiting area for people attending the Cape May restaurant. Every Disney cast member we talked to was super helpful and friendly. The location of this hotel is perfect boat into Hollywood studios and walk to Epcot in under five minutes, and buses into the other two parks which we never waited long for. We loved the sand bottom pool - Stormalong Bay. I would 1000000% recommend this hotel and we will definitely return! Thank you for making our stay so magical

We had an overall lovely four-night stay at the Beach Club but there were some things about the resort that were not very “magical.” First, there is construction going on in the front of the resort which can be noisy while you are walking to and from the resort buses. Second, the lobby is EXTREMELY BUSY with the constant influx of people coming and going to dining reservations at the Cape May. Third, we checked in around 9 am to leave our luggage with bell services with no expectation of our room being ready. We headed to the parks and I kept checking the MDE App all day for a notification with a room number. However, our room was NOT READY when. We returned to the resort at 6:00pm to change and get ready for dinner at EPCOT. Although the Cast Member was extremely apologetic, she was on the phone until 6:40pm trying to assess the room situation. Our room was finally ready shortly before 7pm and we waited another half hour for our luggage and Instacart order to be delivered to our room. The pool was lovely and we enjoyed our time there. Watching the fireworks from the pool was magical and there were some lovely people that we met on holiday from the UK. I appreciated the wristband system to prevent pool hopping and make sure that only hotel guests were in the pool areas. We got ice cream from the Beaches & Cream window but it wasn’t the best ice cream that we’ve had. Being able to walk to Epcot and DHS was super convenient especially after long, hot days in the parks. While we enjoyed our stay, I probably would not book Beach or Yacht as I think that you get a better bang for your buck at other Deluxe resorts that are way more relaxing that the busy and sometimes frenetic vibes at Beach Club.

Overall it was a decent hotel with a nice pool, but my room had a balcony with a view of the roof. It would have made more sense to just put a wall there than a balcony with an ugly view. I ordered a grinder sandwich at the gift/food shop for $14 and it was terrible. The bread was bad and the scant filling was not good. The Cape May Cafe was pretty good, but probably not worth $50 per person.

Our room was robbed of cash in my wallet and that of an 8 year old. In total they took about $300 cash and clearly went through our bags and drawers. Though the value of the robbery was small, it is extremely disappointing. The part that makes me especially sad is that a Disney employee went though what is clearly a child’s backpack into a child’s wallet to steal $60 of allowance money - simply heartless! We stayed on the club level, would not stay here again and do not recommend this hotel.

5 of us stayed at resort for 5 nights with dining plan. Room fitted us with three teenagers but your not in there much. Love being near two parks and nice hotel and pool and slide was now open. Early access and not so much extended hours were good love you can walk, mono, boat to parks others a cab or bus.. for me only could this on dining place as so expensive to eat. Yachtsman amazing but expensive beaches and cream too much food but fun. Only downside was not enough refillable drink places and getting a bed round pool no chance but would love to go back in a few years.