TripAdvisor Traveler Rating

Hotel Rooms, Service and the Staff are all 5 Stars. We stayed on the concierge 5th floor. Called the Stone Harbor Club and It was great !! Breakfast and small bites all day!!! The only complaint I have is petty but have to write about it. I find it insulting how they can charge u $8 for melted one small scoop of ice cream in a cup at Beaches and Cream!!!

Pros: Proximity to Epcot. If you plan on visiting Epcot, you cannot beat the location. It’s less than a 5 minute walk to International Gateway and the Skyliner. Beds were comfortable. Cons: I hated this hotel! Lobby is chaotic and in major need of an update. Doesn’t come close to comparing to other Disney deluxe hotels that we’ve stayed at. The entire hotel just has an outdated feel. Our room was worn with wallpaper peeling. Shower was broken and horrible! You couldn’t get full pressure because it was stuck half coming out of the tub faucet. We had a water view room which overlooked the pool making it very noisy. Room only had a partial balcony, it was about 12 inches deep, room for one to stand only. For over $600/night, I expected this to be much nicer. I’ll stick with Poly or Wilderness next time. This place was not worth the cost.

We stayed here in July 2025. Check in was not great due to temporary construction and a lack of staff to diver us towards reception. Room was pretty and we had a nice garden view. We ate at most of the quick and character restaurant's and food was okay. We purchased food from marketplace to eat in the gardens most lunchtimes, this was spoiled daily with the banging and noise from the construction, thankfully it did not disturb our sleep. We did not enjoy the storm along bag pool, it was wild and so busy, I choose the hotel for the pool for my kids, we were very underwhelmed, and choose the quieter pools to escape the craziness. I did not feel the Disney magic here, location was great.

We had a great 4 day stay at The Beach Club. We received a pixie dust upgrade to Harbour Club and the staff there were so welcoming and helpful - food was also very good! The pool is amazing - we visited on a busy Easter weekend so it was hard to get a bed at the pool but we had a great time in the pool, lazy river and slide when we came back for a break from the park. We also had dinner at Ale and Compass which had excellent service and fresh food that made a nice change from the normal fried theme park offerings.

We had a blast at the Beach Club! We travelled for Spring Break in April with our 8 and 4 year olds. The room with the fifth sleeper worked well for us as our kids are not used to sleeping together. Room service was wonderful cleaning the room each day while we were out, we found everything to be clean and the in-room mini fridge to be a good size for our grocery order. The pool was fantastic, our 8 year old made it a point to let us know he rode the water slide 24 times one day and he also loved the hot tubs. The life guards are very vigilant and they provide life vests for the little ones which is a nice plus. The poolside Hurricane Hannah’s was great for drinks and quick lunches. We found the Cape May character breakfasts to be one of the highlights of our trip. The breakfast buffet had wonderful options and the characters were interactive and made sure they came by each table and spent time with all the kids. The proximity to boardwalk, yacht club, Epcot and Hollywood studios is such a plus. We’d recommend this resort to anyone!