TripAdvisor Traveler Rating

We just returned from a 5 night stay at this resort. At first glance it looks clean and landscaping is attractive. Our room in Jamaica was very basic, small with the tiniest bathroom. The lock wasn’t working on the door and there were spilled coffee stains on some walls near the main door. The a/c is a noisy box under the window which cycles on and off making for a restless nights sleep. Also our building (44) was under the skyliner which gets going an hour before parks open and stops an hour after closing. I had requested a different building based on reviews but as always they can’t promise location and we needed to wait till checking in. We didn’t get a chance to use the pools as we had a tight park schedule but they looked nice. The cafe was very handy albeit understaffed but food was decent. To round up, this resort is convenient for using skyliner to Epcot and Hollywood Studios but needs a much needed update on the rooms.

We stayed here for four nights. The check-in process was great and the staff was very friendly and well informed. They took extra time to make sure we knew about our different options, how the wristbands worked and answered any questions we had. The grounds were beautiful and well maintained, the restaurants and stores were very good, and the room was large and located only a five minute walk from the Skyliner to Epcot. We took the Skyliner to Epcot the first day, then the bus to Animal Kingdom the morning of the second day and then back to Epcot via bus, and on the third day we took the bus to the Magic Kingdom and again back to Epcot late afternoon. The Skyliner is very convenient, with either short-lines or long lines that moved very quickly (especially at the end of the evening’s light show where hundreds of people are heading home at the same time), and the buses were frequent and well run – we never waited more than ten minutes for a ride. This was crucial since we wanted to make use of the early access which necessitated getting up early which would have been wasted if we were waiting for a bus. We ate at Sebastian’s Bistro one night where the spice necklace salad was delicious as was the oven-roasted chicken with tamarind bbq sauce, and the mojo pork with mango sambal. The staff was very friendly and explained what we were getting for our taste of the Caribbean menu for $39. We bought breakfast stuff at the resort store to eat in our room – cereal, fruit, and yogurt. The bellhops picked up our luggage and stored if for a couple hours on our last day so we could see more of the park before our ride to the airport – very friendly and efficient.

We have stayed at this hotel three times now and have enjoyed it more and more with each visit. Had a 5th sleeper room the the Trinidad section and was our favorite yet. We enjoy all the food and beverages at this place. Joffrey's at the Skyliner is always great. And, walking to the Skyliner is delightful and a great way to either get you pumped for a day at the parks or wind down from a full day there. Definitely recommend and we love staying here. Yes, you pay Disney prices and yes - it's not fancy - but it's fun!

We stayed in in the Jamaica section of the resort. I think the rooms had been updated, (we had a total of 3 rooms next to each other). The rooms had tiled floors in the bathroom area and a laminate in the sleeping area. The curtains had a retro vibe, if you looked closely, the raindrops randomly were mouse ears. A small safe for valuables was available, but it was very small, anything larger than a Kkndle would be a challenge. A dorm size refrigerator was nice as we could take cold drinks and snacks into the park. We usually made sandwiches at the room as a mid afternoon/late night snack. It was a walk to the lobby, so if someone in your group has mobility issues, address when making reservations. We stayed 3 nights, the rooms were serviced every other day, not daily. For the cost, I expect my bed to be made and fresh paper coffee cups delivered daily. Also more than 2 tea bags. My husband said the coffee tasted like wster, even when he used 2 pods. Maybe its a woman thing, but seriously, 1-ply toilet paper? Come on, we are only use twice as much, if not more. In the fast service restaurant I asked the cashiers about a preference on their sandwich selection. She frowned, saying she liked items from the dinner menu instead. I had the pulled pork sandwich with mango sauce. It was good, service was fairly quick. I will say the lifeguards kept a great eye on the grandkids while swimming.

We stayed at the Aruba section that was right beside the riviera skyliner entrance. It was awesome to go get dinner at Epcot. The room was spacious and very clean. The ac worked perfectly.