Family of 5

Residence Inn Palm Desert

Palm Springs 3.5

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Overview

The two bedroom suite makes your decision to stay longer easy. Equipped with kitchenette facilities they allow you to spread out and make yourself comfortable. The breakfast buffet each morning is a highlight for every guest.

Added value
  • Complimentary breakfast buffet.
  • Complimentary Evening Social Monday through Wednesday.

Check in

4 p.m.

Check out

12 p.m.

Rooms

Studio
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
Studio
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • TV

2 Bedroom Suite
  • 2 queen beds, and 1 sofa bed
  • No more than 5 guests in the room
2 Bedroom Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • TV

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Check-in time: 4 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre

  • Suites: 130
  • Property view .

  • Fitness centre: on site

38305 Cook Street
Palm Desert, California, United States of America 92211
760-776-0050
23 km from PSP

  • Breakfast: Included

Pools

  • Jetted pools: 1
  • Outdoor pools: 1

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site

  • Business centre available ($)
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Meeting facilities available ($)
  • Parking
  • Grocery delivery service available ($)

Location

Address
38305 Cook Street, Palm Desert, California, 92211, United States of America
23 km from PSP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

A bit dated

mxguru (Temecula, California) on Jul 17, 2022

Based on my hotel experiences during the last year, it seems that courteous behavior and or acknowledgement of Elite status has almost completely disappeared. More than likely using the excuse of "Covid 19". I did try to check in early, trying to get out of the 111 temperature. I was unceremoniously reminded that check in was at 4 pm, even though a lady was being check in next to me. I was told that I would be called when my room was ready. That never happened. On a side note, Marriott's mobile app is basically useless. I tried to check in online and was informed that I was trying to check in too early, and had to do so within 48 hrs. of check in. I was doing it on THE SAME DAY!!! what a waste. As a Gold member nothing was offered to me upon check-in. We walked into the room, and discovered that the kitchen had not been cleaned. The sink was covered in some nasty flakes. (see pic) The counter had coffee stains. I grabbed a wet towel and wiped off the stains. The door to the main bedroom was difficult to close because the carpet was curled up in several places. Overall, the furniture is scratched up and has seen better days. The room is really in need of renovation. Other than that, our A/C worked great in both bedrooms, and we had a comfortable sleep. NOTE: I declined to complain about the kitchen since we had no plans to use it.

TripAdvisor users rated this property 2 out of 5

A mixed bag. Beautiful scenery and nature, very peaceful and serene, not Covid friendly or ADA friendly, terrible Carbon

Kristine1214 on Jun 23, 2022

This place is back in the dark ages! They don’t have Apple Pay, the washing machine still take quarters, they keep hiding the recycling bins by the breakfast area, and they don’t do commercial compost. I have been staying here almost a month, and they have asked me to leave because my credit card got declined. My car was stolen out of the Desert Hot Springs parking lot on memorial day weekend, and I’m still trying to figure out the rental car and my damages and get all the insurance reimbursed, and they have not been kind or understanding. The individual people who work here are cool, but management is awful. Do what you will with this… Oh and the pool is filthy. They don’t clean the pool, I’m constantly getting bees out of the water

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