TripAdvisor Traveler Rating

This resort was chosen as we traveled with grandchildren. It was fabulous and older couples are there without kids as well. The accommodations are truly lovely; spacious with lots of light, a very well appointed kitchen, many pools and often with water levels just right for young children. An activity room with welcoming staff. And LavAzza coffee with the to go shop. What more could you want?

The room was fine for the most part; I don't feel that it was as clean as it could be though - i found it gross that the remote controls didn't have sanitize wrapper on them. The bath towels were in poor shape and the floors were so dirty you had to was the bottoms of your feet before bed. You don't get any type of housecleaning unless you're there for more than 10 days. You can call the front desk and get extra supplies and they will pick up your trash. We only used the adult pool, my husband, over 21 year old son and myself. Our room was in building 10 directly from the pool. The adult pool lacks lounge chairs - 2 days during our stay we couldn't use the pool because there was no where to sit and many of the chairs out were filthy!! There are no umbrella's for the chairs either. There were 4 tables but only 2 had umbrella's. the grill is gross so we couldn't use that, although some people were. The pool deck was never cleaned off all week and the palm trees kept dropping little pods that hurt your feet when stepped on. Never saw a maintenance person all week at the pool. The people in the room next to us smoked pot 24/7 so we couldn't open our balcony doors or sit out side - very disappointed with our stay.

Our family of four stayed here in a one bedroom suite. The room was clean and stocked with dishwasher pods and laundry soap. We found having laundry in our unit quite handy when traveling with kids. Even with the property being sold out, the pools never felt crowded. It was very hot the week we were here and loved being able to take a cooler of drinks to the pool with us. They also have a very clean grill at one of the pools for guests to use. The location is fantastic with every kind of restaurant you can think of within a 5 -10 minute drive of the property. We spent the last two nights of our Phoenix trip at the Arizona Grand, and my kids (9 &12) said they liked the Holiday Inn Club better! The only thing I would do differently is book a two bedroom suite next time! We cannot wait to return.

We had a great stay at the Holiday Inn Club Vacations Scottsdale Resort over February break. We stayed in a 2BR suite. The rooms are spacious and clean and have full kitchens and washer/dryers. The resort has four pools: a splash pad with two water slides (48” height minimum) that is open daily from 11-5 with lifeguards, two family-friendly pools with hot tubs, and one adults-only pool with a hot tub. The slides and hot tubs were hits for us. The resort also has a well-used activities center and an assortment of kid-focused activities daily. We would be happy to stay at this resort again. That said, I rated it four stars instead of five due to the dated in-suite appliances, lack of housekeeping service, and bad restaurant service.

I was booking IHG hotels for Europe and Asia when the operator asked me to stay in the line for a special deal. It was a $250 for 3 nights, 4 days at a IHG vacation club. Because we go to Phoenix each year to visit friends, but this year we were taking our grandson( who would not enjoy being in a retirement community) I took the deal. My husband was so upset, because this would include going to a time share presentation. My expectations were low. WOW! Did we ever have a lovely time! Big clean apartment, excellent set up for a kid and adults. Kitchen was well stocked with equipment, and the laundry machines were so useful. Great shopping with Whole Foods, Trader Joe’s etc close by, and some excellent restaurants. My grandson spent hours and hours in the kiddie pool, which was just steps away. Easy walk to our car, our apartment, the pool, the recreation center, the onsite restaurant. Pleasant presentation, and we were surprised that we could see ourselves vacationing with this company again. Big thumbs up??