TripAdvisor Traveler Rating

The rooms are spacious stayed in a 2 bed villa large balcony and overall for room its ok . The restaurant don't eat there service is bad and we had 2 people out of our group get sick . The pools well over the 4th we got house once everyone and there neighbor were there and they pretty much just made it a big party for themselves no respect . There is an adult pool but we did see some kids in the pool actual don't blame them . The resort does have a splash pad and 2 little water slides as i said we got to use once as people made it there party zone . The staff is not great and will not stay again

We stayed at this resort for 6 nights in a 2 bedrooms villa with 2 small children. The check in after a long journey was unnecessary long as we queued to check in and then had to queue again at guest experience for our key. This was just a salesperson trying to book you on a resort tour in order we presumed to buy into it. Not what you need after a long journey. It’s a bit dated in places and needs an upgrade disappointed that the table did not fit on the balcony with all 4 chairs around it so impossible to take meals outside. Needed a smaller table. The downstairs villas had a patio which was much wider so could accommodate all chairs. The pool was lovely although the same half drunk drink remained at poolside for 3 days before it was finally cleared away. The craft centre was great and so to the staff member and the prices were very budget friendly. Yes would return but a few updates would be good

We absolutely love this property! We booked this for a stay for my daughter’s college graduation. Our villa was so beautifully appointed, spacious and comfortable! Everything you could possibly need is provided and it truly feels like a home away from home. We have four young adult daughters and when we travel we rarely come upon a property with rooms so perfect for us- plenty of bedrooms yet we all are able to stay together— so much more fun than renting several separate rooms like we often have to! The property is gorgeous with pools all over the place, waterfalls and beautiful grounds. We are just delighted with it. Finally, I must mention the spectacular and friendly welcome at check in. Manny was so kind and helpful, going out of his way to explain the details of the property and welcoming us so warmly. He made us even more happy to be here!!

We came for a mother daughter week and I was not impressed. The facilities are very clean and that is the best I can say. We booked a 2 bedroom condo for six nights and we're assigned a second floor unit. We could hear the sound of walking and even water running in the unit above us- early morning and late night. Coffee spilled on their patio dripped down onto our swimsuits that were outside drying. The large 6ft. towel bins are pushed through the parking lot at midnight and 1am making incredible amounts of noise and I was woken up this morning at 7:45am by the gardner using a leaf blower. It went on for over 20 minutes! If you have little kids this place is great- and clean. If you are an adult find a place that us quiet and where kids are not allowed to run around unsupervised. (Like the gym- where they play on the equipment and hotel employees pretend like they don't see anything to avoid conflict.) I was also not happy they were calling my room to try and pull me into a timeshare/vacation club promo when I told them I was uninterested when I checked in.

This resort was chosen as we traveled with grandchildren. It was fabulous and older couples are there without kids as well. The accommodations are truly lovely; spacious with lots of light, a very well appointed kitchen, many pools and often with water levels just right for young children. An activity room with welcoming staff. And LavAzza coffee with the to go shop. What more could you want?