Residence Inn by Marriott Phoenix/Mesa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

341 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Lots of prostitution here-going to be sick

O2735ODkm on Aug 25, 2021

I asked for a quiet room, but there are prostitutes coming and going at all hours of the day or night. one even propositioned my husband. This is sick and they should be run out of here. Otherwise, rooms are fine, beds way too soft, must be from the first issue. Continental breakfast is good. Pool is nice. Place is sorely lacking in housekeeping unless you ask 24 hours in advance. I asked for extra towels and it took 4 hours for someone to get here with them.

TripAdvisor users rated this property 4 out of 5

great value, great service

usviking2017 (Suamico, Wisconsin) on Jul 21, 2021

The woman who checked me in was friendly & very helpful. I was looking for a local restaurant that served Mexican Cuisine, she nailed it, it was fabulous. bed was comfortable, room/suite was spacious. The pool was clean, breakfast wasn't up to par, I ate at 7am and it looked like it was over, only real complaint.

TripAdvisor users rated this property 5 out of 5

Close to Mayo clinic

Jennifer K (United States) on Oct 16, 2020

Easy off and on for highway. We chose this hotel because we had a Dr. appointment at the Mayo clinic. Less than 10 min door to door. The room was clean and quiet and bed, as always was great. It is a short ride to food and shopping - less than 5 minutes. The area is very easy to get around.

TripAdvisor users rated this property 5 out of 5

Justice the amazing night auditor!!

spoopycalum on Aug 01, 2020

I’ve been staying here the past month, and it’s beyond expectations. Every staff members I’ve encounter is absolutely immaculate especially justice! She is extremely helpful with everything, she deserve all the praise for her incredible work. Every time I stop by the desk with a question she always has a smile on her face and is eager to help. Please don’t let her go unrecognized, 10/10 highly rate her and the hotel and our stay so far!

TripAdvisor users rated this property 5 out of 5

Nice two week stay for work during COVID-19

ILoveBourbon (Frankfort, Kentucky) on Jul 30, 2020

I am traveling to the area to work for two weeks during Covid. It is such an odd time to be traveling. The Residence Inn seems to be taking all necessary precautions. I recently lost my dachshund and traveled with her blanket, so I thought it was sweet that housekeeping would smooth it out at the foot of my bed for them. I will leave them a note and tip when I leave today. My room was very spacious. I liked that there was a safe area to walk and get some exercise in the mornings. There are handy fast food places, and the Sprouts Organic market is only about a mile away. The kitchenette was well appointed. I did get tired of the bagged breakfast. It consisted of juice, apple or orange, yogurt and granola. I would suggest that they consider something more substantial, like a Cliff bar. The granolas were very tiny. Almonds or string cheese would be a nice, pre-packaged protein addition. I was very pleased with my stay. I would suggest asking for a room away from the highway. Mine faces it, and if you are overly sensitive to noise, that may bother you.

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