TripAdvisor Traveler Rating

When my husband & I arrived at the resort, we were very happy to meet Jasmine who works at the front desk. She made our check in very pleasant and since she spoke English fluently, she was very helpful giving us information. This was our first time to Puerto Vallarta and we fell in love with this resort as soon as we entered room 233 and saw the beautiful view from the balcony. We prefer the smaller resorts instead of the high rise buildings because we find the staff is much more friendlier and we get better service. We became friends instantly with Saul who gave us lots of information about tours and the area. It was a pleasure meeting Rosa who made our omelettes and bacon almost everyday. The bartender that worked until 1 a.m. was so entertaining with the fireworks sounds he did while he made our pina coladas, banana mama, etc. Everything about Las Palmas by the Sea is great ! The staff go all out and made us feel very comfortable during our 9 night stay! We plan on returning here .

Second time in this amazing Hotel ... The architecture looks amazing and the location is incredible... Great variety of food and a la carte choices something different every day... ... The staff are incredibly helpful and friendly... The entertainment is #1. Saul and DJ vector are the life of the party ... And we can forget DAVID THE AMAZING BARTENDER... .. in general the bar hotel in the hotel zone .. already booking our next visit ... PUERTO VALLARTA IS THE BEST WAY TO GO .

This resort is amazing... My husband & I have been coming to Vallarta since 1999 & have stayed at many resorts. We always say when coming to Mexico we just need a room that we can shower, change & rest our heads at night.. We find that some the best resorts tend to be the smaller ones & provide the best service & again this resort is one of the BEST!... The staff is amazing... they really go above & beyond to make sure you are well taken care of.... The front desk has a wonderful lady by the name of Jasmine, she is so pleasant & accomodating & very easy to talk to.. Her English is perfect... You have already heard wonderful reviews about David at the Lobby Bar... He is really on top of his game the way he runs that bar... He has his eyes on the people there & takes care of your drinks effortlessly & without asking for another... He is the kindest man... Thank you David for top notch service... Another mention is Guardalupe who serves drinks at the adult pool.. This man is so kind with his words & his service to those around the pool is so good... We found that he has an amazing sense of humour... He would always see that we had a drink before he went to lunch... We have never seen such care about his job... so Guardalupe, thank you... There are so many staff members that i havent't mentioned here, but just know that you are all amazing.. The food .... we had no complaints about the food... it was very good.. Our room was kept well taken care of by the maids.. We have already made the decision that we are coming back to Las Palmas by the Sea again in 2026.... can't wait..

This place upon arrival we were greeted by Tomas who treated us with the best customer service. The entire resort is well maintained and everyone working here is so nice and helpful. Miguel in the dining restaurant was always so kind and quick at tending to our needs. The food and drinks are so good. The nightly entertainment provided was also really fun! The entire atmosphere here was great! We felt safe the entire time we were here!

Lobby bar with David is the best. All bar tenders are very good. Very nice resort. Beach is fantastic. The place stays very busy for the size. Food is okay, but looks of great options nearby. Kids never wanted to get out of the pool, but is a busy place during the daytime, so come down early to get a seat.