TripAdvisor Traveler Rating

we had decent room was comfortable and clean and quite and there is a small pool available it is really close to old port so you can walk to most of attractions parking was available which is really a necessity in that area really good choice if you visit Quebec city

We stayed at this hotel as a family of 3 for a few days between Christmas and New Year’s. The location is good for exploring, if you don’t mind walking about ten minutes to get into Old Town (it was OK for us). Overall we had an average experience at the hotel. The room could have been cleaner, the air was very stale, and the overall needed updating. We had to wipe down the outside of the toilet before we could use it, and the bathroom could have used a deep clean. The beds were older and sagging. One positive to the room was the great view. The outdoor pool was a hit with our son, and we enjoyed swimming during a snow/ice storm. It would be best to have a robe for everyone swimming, since you walk back through the lobby to get to your room. Breakfast at Le Bistro was good each morning. The scene was always hectic, but the staff remained friendly. We were impressed with the multilingual staff who effortlessly communicated with guests in French, English and Spanish. The hotel was under renovation when we stayed. The entire front of the hotel being closed was a fairly big inconvenience both for check in and Uber pick up/drop off. If you’re looking for a place to crash while exploring, this hotel will get the job done. If you’re looking for an elevated experience while staying in Quebec City, you might want to look elsewhere.

Easy to find but very difficult to enter. Very near the Old City which we walked two a few times. There was construction in front of the hotel and it appeared there was construction on the hotel building itself. The temporary parking for check in was very limited and difficult to enter and exit. It was impossible on our motorcycles to stop there. I had to park in a no parking, construction zone, walk a block, go to the third floor to check in. Check in was very slow. I did have a language problem since they speak Quebec French. However, they were very patient and spoke enough English. They were extremely nice. Everyone in Quebec were very nice, contrary to what I have heard. The parking garage entrance is not marked very well. To get to the parking garage from our room we had to take two elevators. This was also required to exit the hotel. There there were luggage carts available. The parking garage is very non motorcycle friendly. A full size pick up may not fit. The room was clean with 3 bath, 2 face, 2 hand towels. Lighting needs to be brighter. It is a long way down to the parking garage which is under the hotel. One must take two different elevators to get there, even to exit the hotel. The location is the big plus. If I was to stay there again I would call and ask if the construction was finished, can I easily park in front of the hotel to check in, and do I need to go to the third floor to check in. Considering it is Quebec City the price was OK. By the way, in Quebec the pedestrians TAKE the right of way. Drive carefully.

Stayed 1 nite here after I dropped my kid off at camp. Check-in was somewhat difficult, because female desk clerk had a very thick accent. Otherwise, awesome place, with attention to detail on all levels - bed and pillows were super comfy, modern TV, excellent WI-FI. Was granted quiet room on upper floor, as requested. Impeccable room and bathroom. Nice italian coffee machine. Year prior I had stayed at the Hilton next door, but was disappointed. I'll certainly be returning to this Delta next year.

Please take this review for what it is. This hotel is outside of the old city, but not by much. A few minutes walk and you’re right where you want to be. If you’re going to be outside most of the day, it doesn’t necessarily matter where you’re staying as long as it’s safe, clean, quiet and comfortable. Parking is adjacent to the building and an easy walk. Renovations are ongoing out front. Beds are a little stiff, but otherwise no issues. The room was clean, folks were kind, breakfast was fine. For the money, you can’t beat it. It’s pretty easy to overlook hallway carpets and dated finishes when you utilize Quebec City to your advantage.