TripAdvisor Traveler Rating

The staff were the highlight of our trip. Herminio was especially helpful friendly and well informed. It is difficult to get to the beach because of the remodeling of the adjacent Akumal resort. Being low season the food choices were a bit limited and many of the à la carte restaurants were closed. Speaking of, it was disappointing the reduction in à la carte dinners from 14 to 6. Room was great. Overall good experience but Hyatt will have to work harder to get the experience that other Bahía resorts offer.

ALWAYS a Fantastic experience! We have visited several Bahia properties and have always had a fabulous trip. The staff is friendly, helpful, eager to please and service is top tier. Would highly recommend! Food is always on point and super flavorful. My boyfriend is originally from the carribean and he appreciates the use of spices and flavors from the region. Rooms are always clean though some dated but they still don't disappoint. The atmosphere, service and food more then make up for some dated rooms. Bahia is renovating property by property so we have stayed in both and still highly recommend over Dreams resorts. I have had terrible experiences there specifically with their service/staff. Bahia staff NEVER disappoints!

Our waiter christian was amazing and the chef Joaquin was great. We loved coming here!

Cristian and Joaquin were amazing! They catered to our tables asks and went above and beyond with their service and cooking. We loved our experience

amazing time people work to hard to make you smile here