Hotel

The Fives Downtown Hotel & Residences

Playa del Carmen 4.5

Overview

Begin every day with a promise of new and extraordinary experiences and discover the beauty of this hyper-local luxury hotel. Bringing a touch of glamour to the Riviera Maya, The Fives Downtown Hotel & Residences takes you beyond the expected, offering an authentic and contemporary retreat for travelers to experience the sheer magic of Playa del Carmen. Ensconced between the lively city bustle and the breathtaking Caribbean coastline, this resort is steps from the best restaurants, bars, and boutiques of Fifth Avenue (Quinta Avenida). 

Other Fees: Paid directly to the hotel (optional).

Rooms

133

Rooms

Deluxe King
389 square feet
  • 1 king bed
  • No more than 2 guests in the room
Deluxe King
389 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

Superior King
470 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Superior King
470 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

Amenities


Location

Address
Avenida 10 Nte Esq, Calle 2 Nte, Centro, Playa del Carmen, Quintana Roo
Avenida 10 Nte Esq, Calle 2 Nte, Centro

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.7
  • Rooms 4.5
  • Service 4.5
  • Value 4.4
TripAdvisor users rated this property 1 out of 5

Very disappointing experience

dalebradley (Newbury, United Kingdom) on May 08, 2025

Felt glad to arrive at the hotel after an awful airport experience. On first impressions the room was large and comfortable. We did not do much exploring on our first day due to a long flight etc. Went to breakfast the next morning only to find that our inclusive breakfast didn’t include everything! The meal on offer was dire, overcooked scrambled eggs, everything day!!!! Soggy tortillas with red or green sauce, every day!!! Refried beans, every day!!!! Sometimes some salty meat or salad on offer. There was a daily special on some days. Rooftop floor lethal, people slipping on the surface and the floorboards all uneven and loose. When they noticed them they put a wet floor sign down. Most of the sun-beds were broken in one way or another and the food selection was expensive and not at all inspiring. Finally the best bar was downstairs but it was only open for a few days of our stay. Also the bars shut at 8pm unless the weekend when it remained open until 10pm, yippee!!!!! I have passed this info on to our travel company hoping they will check it out.

TripAdvisor users rated this property 3 out of 5

PDC is a bit janky. Roof top is full of « noise », Lola’s food is so so, and Mercatto has good brekkie and nice music.

kennethmB5372BM (Anaheim, California) on Apr 26, 2025

Lola’s chef needs some training in how to make nachos and fry or roast cauliflower florets. Also, the “music” at roof top is crap…either mind-numbing techno or ghetto rap. Both of which are destined for the ash heap of history. Finally, the smell of sewer in the rooms means there’s a plumbing problem. The music at Mercatto is very good though, as is the brekkie.

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