Hotel

The Fives Downtown Hotel & Residences

Riviera Maya 4.5

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Overview

Begin every day with a promise of new and extraordinary experiences and discover the beauty of this hyper-local luxury hotel. Bringing a touch of glamour to the Riviera Maya, The Fives Downtown Hotel & Residences takes you beyond the expected, offering an authentic and contemporary retreat for travelers to experience the sheer magic of Playa del Carmen. Ensconced between the lively city bustle and the breathtaking Caribbean coastline, this resort is steps from the best restaurants, bars, and boutiques of Fifth Avenue (Quinta Avenida). 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel (optional).

Rooms

133

Rooms

Deluxe King
389 square feet
  • 1 king bed
  • No more than 2 guests in the room
Deluxe King
389 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

Superior King
470 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Superior King
470 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

Junior Suite King
419 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Junior Suite King
419 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

One Bedroom Resort Residence
538 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
One Bedroom Resort Residence
538 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

Two Bedroom Resort Residence
1061 square feet
  • 1 king bed, 2 queen beds, and 1 sofa bed
  • City view
  • No more than 8 guests in the room
Two Bedroom Resort Residence
1061 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Room service ($)
  • Slippers
  • TV

Amenities

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Marley Coffee Café Coffee and Pastries Snacks
Cantina El Tigre À la carte Tequilla bar paired with tapas Dinner
Mercatto À la carte Italian Breakfast, Dinner
Fives Rooftop À la carte Salads, ceviches and grilled seafood Dinner, Lunch
  • Rooms: 133
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
Avenida 10 Nte Esq, Calle 2 Nte, Centro
Playa del Carmen, Quintana Roo,
56 km from CUN
  • All-inclusive: available ($)
    • All meals plus snacks
    • Unlimited international and domestic drinks
  • Room only: Included

Other activities

  • Daily entertainment
  • Business centre
  • Concierge
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Valet parking
  • Wedding facilities available ($)

Location

Address
Avenida 10 Nte Esq, Calle 2 Nte, Centro, Playa del Carmen, Quintana Roo
Avenida 10 Nte Esq, Calle 2 Nte, Centro

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Loud and Racists experience

elliotferwerda (Orlando, Florida) on Jun 25, 2022

The hotel is disorganized and loud (keys do not work, elevator, thin walls). In my opinion and experience, the manager alluded to a racists stereotype between my nationality and that of my friends (tengo tres lenguas). I found the incident very aggravating, but the upper management did nothing to punish or correct the front desk racism. I received a generic copy/paste "sorry" email. The management deceived my friend who spent an additional night by not explaining that his rate did not include breakfast and other things (as he was traveling with me as HHR Diamond)... call it their subtle payback for my email. There are much better properties in Playa del Carmen, save yourself the aggravation, noise, and if you're mixed race (possible racism).

TripAdvisor users rated this property 1 out of 5

Watch out...they scam here

jbro725 (Orlando, Florida) on Jun 23, 2022

Do not trust any of front desk to you any favors...just like in many areas of Mexico, they are out to take advantage of tourists. When my friend had to leave for emergency and I had to get extra night and asked them to assist me...I was charged about 50% more than if booked online at same time, also thought it included breakfast, they let me give room # and eat, then after I ate told me it was not included in my "over-charged" rate like it was for the rest of my stay. When tell them this and explain at front desk, they laugh about it.

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