Overview
Begin every day with a promise of new and extraordinary experiences and discover the beauty of this hyper-local luxury hotel. Bringing a touch of glamour to the Riviera Maya, The Fives Downtown Hotel & Residences takes you beyond the expected, offering an authentic and contemporary retreat for travelers to experience the sheer magic of Playa del Carmen. Ensconced between the lively city bustle and the breathtaking Caribbean coastline, this resort is steps from the best restaurants, bars, and boutiques of Fifth Avenue (Quinta Avenida).
For a limited time, guests who book an EP room for travel September 1 - November 30, 2021 will recieve complimentary continental breakfast.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Rooms
133
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Room service ($)
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Room service ($)
- Slippers
- TV
Amenities
Pool
Rooftop
Lobby
Lobby
El Tigre
Mercatto
Marley Coffee
Fitness Centre
Spa
Wedding
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Amazing
Ellen T on Apr 15, 2026
Nice, clean, rooftop pool and bar was amazing. Staff was top notch, and felt genuine and kind. Big shoutout to the restaurant chef Jesus who made our visit so pleasant, and for all the good advice for our vacation.
BED BUGS
Dan B on Apr 13, 2026
BED BUGS!!! My daughter had bed bugs after staying here. Also, the team confirmed I was due a refund, but after many emails and follow up, I still have no answer. The place and beach are great, but if you want cleanliness and a place that will honor your money, don't stay here.
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