Overview
Strategically located in the sleepy and bohemian fishing village of Puerto Morelos, The Fives Oceanfront is a property specially designed to cater to travelers who want to skip the crowds, offering a more relaxed and laid-back atmosphere of fun, adventure, and peacefulness. Offering you transformative experiences allowing you to get in touch with nature, local culture, and slowing yourself down, making for more environmentally sustainable and fulfilling travel. The Fives Oceanfront - Puerto Morelos, offers spacious rooms and suites in an authentic and contemporary retreat for guests to experience this beach village's natural beauty.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 8 guests in the room
- 1 king bed, 2 queen beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 6 adults
- Maximum 2 children
- No more than 8 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
Amenities
Aerial
Beach
Beach
Pool
Pool
Pool
Rooftop
Rooftop
Lobby
Lobby
Restaurant
Wedding
Exterior
Location
Reviews
TripAdvisor Traveler Rating
Trying (really, really trying) to sell you a condo…
TravelReviews411 (Canada) on Mar 27, 2026
This is a nicely finished, modern hotel. Nice pool (unheated, so can be really cold) but large and with an ocean view. The food is NOT great, so we do not do inclusive here as there is much better in town. It is also very expensive. The staff are really trying to upsell you and often take lots of your time trying to sell you on buying into a home. They really do not treat you well if you don’t. Some staff are the exception: Jenny, Cynthia, and Elena are all really helpful and great… honestly they are the only reason we stayed. Twice now, over 2 hours late on check in time. If you can afford their better rooms, they are really great. But the normal partial ocean view suites really only overlook the pool and you can see your neighbours through the open slatted patio walls. Not very private. Sometimes quiet, other times overrun with loud dj beats that you can hear everywhere. Great if that is your thing, otherwise you cannot stay near the pool. Some aspects are good, but with the intense sales pitches we likely won’t be back. They need to choose if they are a hotel or a real estate agency. Also, they don’t even offer complimentary water to the guests… really?
A Relaxing, Low-Key Stay with Exceptional Service
Escape46889569371 on Mar 24, 2026
Our family of four (two adults and two teens) recently returned from a week at The Fives Oceanfront Puerto Morelos, and we had a great experience from start to finish. This property feels more like a boutique hotel than a large, all-inclusive resort. If you're looking for a quieter, low-key vibe, this is a fantastic option. That said, families with younger children or teens who need constant entertainment might find it a bit on the calm side. The rooms were spacious, clean, and comfortable. The king-size bed was on the firmer side but still quite decent for a good night’s sleep. There are three restaurants on-site, and reservations are recommended to ensure you get your preferred dining time. There’s no buffet, which we actually appreciated. The food was consistently enjoyable, with plenty of variety. Service can be a bit slow at times, but we never felt rushed—it fit the relaxed atmosphere perfectly. We also enjoyed the live music—during the day on the beach and in the lobby in the evenings—which added a nice touch to the overall ambiance. A couple of things to note: the sargassum was very thick during our stay and deterred people from swimming in the sea. There is a team of folks working tirelessly to clean it up, but it was not enough. And beach chairs fill up quickly. Guests tend to reserve them early in the morning with towels, so plan accordingly if you want a prime spot. The standout highlight of our stay was the service. The staff truly go above and beyond to make you feel welcome. Special thanks to Eli (our host), Eduardo, Stephaney, Misseal, and Elvis at the Romarley restaurant, Felix at the pool bar, and Lorenzo and Ian on the beach. Everyone was friendly, attentive, and always had a smile—even in the extreme heat. Overall, we thoroughly enjoyed our stay and would absolutely return in the future.
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