Hyatt Vivid Playa del Carmen (Formerly Hilton Playa del Carmen, All-inclusive Resort)
Playa del Carmen 5.0
Overview
Welcome to the all-new Hyatt Vivid Playa del Carmen (Formerly Hilton Playa del Carmen, All-inclusive Resort) —an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
524
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
| Type | Amenities | |
|---|---|---|
| La Mejorada | Bar, Lobby bar | |
| Trade Winds Pool & Swim-up Bar | Bar, Swim-up bar | |
| Pelicanos Beach Bar | Bar, Beach bar | |
| La Tequileria | Bar | |
| 24 Hour Lounge | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Kalamata | À la carte, Buffet | Mediterranean | Dinner | This restaurant provides both buffet and à la carte dining |
| Rincon Mexicano | À la carte | Mexican | Dinner, Lunch | |
| Spice | Buffet | International | Breakfast, Lunch | |
| Asiana | À la carte | Asian | Dinner | |
| Pelicanos | À la carte | Caribbean | Dinner, Lunch | |
| Maria Petrona | À la carte | French, Mexican | Dinner | |
| Barefoot | Snack bar | International, Healthy snacks | Breakfast, Lunch, Snacks | |
| Aromas | Café | Coffee and Pastries, Late night snacks | Breakfast, Snacks | |
| Chef’s Plate | À la carte | International | Dinner | Not included with all-inclusive plan, Reservations required |
- Rooms: 524
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Temazcal ceremony available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Tranquility pool
- ATM
- Baggage check
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)
Entrance
Lobby
Lobby
Reception
Aerial View
Aerial View
Exterior garden
Swim-out suites
Swim-up bar
Pool
Pool
Pool
Trade Winds bar
La Mejorada Bar
Kalamata Restaurant
Asiana Restaurant
Aromas
Rincon Restaurant
Pelicanos Restaurant
Chef's Plate
Fitness Center
Spa
Spa
Weddings
Weddings
Meeting Space
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.8
-
Rooms 4.7
-
Service 4.7
-
Value 4.5
Mayan Adventure!
phillipj700 (Chicago, Illinois) on Mar 28, 2026
Great customer service experience. Great food, drinks and fun. Very personal staff and felt like home. The experience was great with my spouse in tow and I will be back for the experience again.
Awesome experience
Raymond D on Mar 24, 2026
This was our second time here , first since Hyatt bought it. We had the presidential suite, and it was amazing. David from the concierge was awesome as always. The management team was great, the amenities were awesome. Hard to beat it. I am a Hilton guy, but I think it may have gotten better since the rebrand. Food was amazing, staff is very attentive. We love the evening entertainment, and the spa is perfect. Splurge and go to the chefs table! It is right in the middle of town, beachfront, centrally located one block off of 5th avenue. Everything you want is walkable.
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