TripAdvisor Traveler Rating

Absolutely a fantastic hotel with the most helpful staff,and fabulous breakfast..

Great staff. Did the best with what they had to work with. Horrible rooms. Bad lighting. Mattresses were so very soft. Checked two other rooms to possibly change but just as bad. Breakfast lacked choices and eggs were ice cold. Park on the street - safer than maneuvering parking garage or front parking lot.

This was a great location. The room was clean. Staff was very friendly. Parking lot spaces were tight and cost $26 per night. There was not a microwave in the room but one was available for use in the lobby. I would stay there again if I come back to San Diego

Horrible alot of homeless breaking into cars

This was a very disappointing stay. The hotel is currently under construction, which was not disclosed before booking and only mentioned at check-in. Our room was placed directly next to construction, making it noisy and uncomfortable. The room had multiple issues. The shower only had lukewarm water. The pullout couch was extremely uncomfortable—you could feel the springs and metal bars—and it had crumbs on it when opened. No pillows were provided for the pullout couch until we asked, and we were denied additional pillows beyond two flat ones. Only one small, worn blanket was provided, with no comforter. Parking was very limited because the garage is filled with construction equipment. The elevator was in poor condition, covered with cardboard and duct tape, and it got stuck on the second floor, forcing me to carry two 50 lb suitcases down the stairs. Overall, the lack of transparency, cleanliness, comfort, and proper accommodations made for a very frustrating experience.