Best Western San Diego Zoo/SeaWorld Inn & Suites reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

1156 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Stay.

Johnny H on Feb 01, 2023

Great clean hotel. Great Breakfast. Very accommodating and friendly staff. $10/Night for parking not ideal but definitely not a deal breaker. If ever back to San Diego will definitely stay there again.

TripAdvisor users rated this property 2 out of 5

Needs updated , upkeep and mitigate ant infestation.

Louie C on Feb 01, 2023

The staff were helpfull and solved our issue but I figured I would leave a review for other potential guests. Upon trying check in we had to come back because our room wasn't ready (understandable). We returned at the time they told us to come back and still waited almost another hour. We eventually got checked in and got to our room. It seemed a bit outdated and in need of a remodel and could use better attention to details when cleaning. Our young son yelled from the bathroom that there were ants in there. If we would've counted them there were a hundred at least just in the bathroom. We brought this up and got moved to another room. Surprise! Ants in that room as well. The final instant that made us ask for a refund and cancelation was when I found ants on the beds. Seems like a whole building infestation. They had no problem canceling and giving us a refund. Hopefully they address and fix this problem. Jan '23

TripAdvisor users rated this property 3 out of 5

In the process of remodeling

Trent T on Jan 24, 2023

This place was okay. It was very dated and in the process of remodeling. I heard it will be rebrand when it is done. The sleep quality was so so. The hot breakfast was decent. There's a $20 daily parking fee but that's to be expected in San Diego.

TripAdvisor users rated this property 5 out of 5

Clean, comfortable and very friendly staff

Martin P (Dominican Republic) on Jan 10, 2023

We stayed for just one night. Front desk was very friendly, the room and hotel was very well maintained. We used the pool & hot tub, and both were very good too. Breakfast was good with lots of options for everyone. All in all I would recommend this hotel.

TripAdvisor users rated this property 5 out of 5

Great service by front desk

Ketan C on Jan 09, 2023

Abi was quick and amazing very help full for guests even though they had a long line for check in but they did a great job I will definitely stay again here in future had a good pool area and glad to see families were enjoying a lot Thank you

View All