Fairfield Inn and Suites by Marriott St. John's reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

384 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great hotel friendly stuff

0BK0 (Toronto, Canada) on Jan 20, 2023

A great hotel great and friendly staff, conveniently located on the main road. All the shops and restaurants close by the mall is close by and everything else you might need. The rooms are clean and quiet. Breakfast is really good. We did not try the swimming pool as it was always very busy.

TripAdvisor users rated this property 3 out of 5

6.5/10 but will give it another shot

CharliP1921 (St. John's, Canada) on Jan 02, 2023

Stayed last night with my mother on a cash & points night. Check in was fairly easy but we were not given any information on the amenities of the hotel or the breakfast hours. Room was fine however the bathroom fan did not work and the pumps of the shampoo/conditioner/body wash were crusty and built up with old product. Electronic outputs are older models (no usb). Beds were comfy. Cleanliness of the hotel could be worked on but we attributed it to it being a holiday weekend and quiet. Will give the hotel another shot in a few months.

TripAdvisor users rated this property 1 out of 5

Sh*t In The Pool! Avoid This Hotel!

William B (Denver, Colorado) on Dec 22, 2022

Sh*t in the pool! Took my daughter specifically to overnight and use the pool. Pool water was cloudy from a chemical imbalance. Our eyes were blood red after a short swim. Coughing from excessive chlorine in the pool. Worst of it was stepping in feces on the bottom of the pool. Yes, sh*t in the pool! Took management 2 days after check out to call me back regarding my complaint. Was accused of being delinquent notifying hotel. GM was reluctant to give any compensation as complaint was made in the morning verses 10pm at night when the pool closed. We were disinfecting ourselves and swim clothes! Single Dad who hasn’t seen his daughter in over two years due Covid. This was our first night together. What a disappointment! Gold Level member of Marriott. This is the worst treatment I've ever had at a Marriott property in 20+ years of stays. Don't stay at this hotel!

TripAdvisor users rated this property 3 out of 5

Ok!

newfiegirl2013 (Corner Brook, Canada) on Sep 29, 2022

Stayed two nights room we was in had a bad odour ( 314) , room was clean though and bed was comfy just basic , really enjoyed breakfast! But if your going through Indian status you have to pay 250 upfront or give credit card which we didn't have so had to give cash ,it’s the only place we stayed through Indian status that still made you pay the fee every other hotel just puts it all through we won’t be back there again !

TripAdvisor users rated this property 5 out of 5

Great Hotel! Super comfy stay!

Susan S (Oshawa, Canada) on Sep 12, 2022

We just came back from a weeks stay at this gem & we would definitely without hesitation stay here again. I’ve read some of the other reviews on here & it feels like they were not at the same hotel that we were. My husband & I are quite picky & have stayed at quite a few airbnbs and hotels around the world & this hotel made us quite happy. We both said we’d definitely stay here again when we come back to St Johns. It was super clean, cozy, had lots to offer with the pool, gym, free parking and free breakfast. We loved our room & bathroom. The room had everything you could want including a mini fridge, microwave & coffee station, tv, charging stations beside the bed. The lavender & eucalyptus body wash in the shower was well loved by us. I attended a family wedding while here so I was very happy to have an iron & ironing board to press my dress. We are all about the mattresses too wherever we stay & I always look for comments on that when I read reviews before booking anything & the beds here were good! A little firmer than our dormeo sleep country mattress at home but good! We slept well :) This hotel is perfectly located to everything as well including the airport. We took advantage of the free breakfast but also walked to Cora’s down the street & to Jacks at the Capitol across the street. We def recommend heading to the Newfoundland Distillery and doing a flight of their incredible spirits as well as the Dildo brewing company. We did both in one day & it was really beautiful. The scenery, the drive, the vibe, the flights, the food all amazing! We can’t wait to come back! Oh! & if your wanting to get screeched in, Christian’s is by far the best! You’ll have the best time there! Anthony Bourdain also chose his place!

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