Ports of Call Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.6
  • Rooms 4.2
  • Service 4.4
  • Value 4.5

1970 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Great location, mediocre hotel

Loretta B on Feb 16, 2026

Hotel is in a great location. I wouldn’t refer to it as a resort. From first entering into room it appeared that floors were not mopped. I did request to have mopped and it never happened. I wore a pair of sockettes in room instead of going barefoot and they were very dirty after five days and we did not wear shoes in the room. We had issue with water flow which seemed to vary amongst guests. Maintenance did come to room to address and it did improve somewhat. Room had window air conditioner unit which was very loud. Bed and pillow were very comfortable. Continental breakfast was good. The hotel does offer paddleboard/kayak rentals at beach but all days we were there the water wasn’t smooth for these activities but perfect for taking a dip. As I mentioned hotel was in great location to supermarket, some shops, restaurants including those in other resorts and short walk to beautiful Grace Bay beach.

TripAdvisor users rated this property 5 out of 5

A great experience overall

Donna G on Feb 04, 2026

This was a great resort for the family to stay because of location and a great selection for breakfast. We stayed in one of the villas, and it was perfect for the family to be together. There was a bit of nearby construction, which we barely noticed, but otherwise it was a very quiet resort. The front desk was very helpful with anything that we needed.

TripAdvisor users rated this property 4 out of 5

Ports of Call Jan 2026

Anne M (Ontario) on Feb 03, 2026

Just spent one week here with a friend. This is a somewhat basic, small resort, however, it has everything you need. It is a few minutes walk from Grace Bay and a very large, well stocked grocery store, boutiques and restaurants. The staff are consistently friendly and helpful. Our room and all common areas were spotless at all times. The pool area was beautiful and never crowded. The buffet breakfast changed daily and included hot eggs and a hot protein (e.g. bacon or ham). The buffet was always well stocked and very clean. The front desk staff helpfully made several reservations for us.

TripAdvisor users rated this property 4 out of 5

Good Family Resort

vietti (Overland Park, Kansas) on Feb 01, 2026

Last-minute trip with wife and two daughters. When you convert the Comically Overpriced to Incredibly Underwhelming Quality Ratio that is present across all resorts in T&C, this resort scores very high. Clean rooms, friendly service, plenty of parking. Kids enjoyed the pool. Breakfast was acceptable. Not directly on the beach, but just a walk across the street and they provide you with chairs and great service. Still a bit too expensive for what it is, but it’s all relative. If you want a cheap hotel, go to a different country. But if you want a good deal and you’re as enamored with Grace Bay as I am, this is the spot.

TripAdvisor users rated this property 5 out of 5

A very nice Resort

Heidi B (Koege, Denmark) on Jan 30, 2026

States here 3 days and wonderful for me. Location is perfect, Beach, shops, supermarket and restaurants, within 5-10 min. I had a room with a balcony facing the pool. Perfect. The Ports of Call Resort has nice moderne rooms, the staff is very friendly and helpfull. Breakfast is ok, bagels, scrambled eggs and bacon, fruit. Enough for me. Not the Ritz Carlton, but really nice place to stay in Grace Bay. The cleaning could be a little better, but all in all it worked out for me. I had a pleasent stay and will recommend it. Thank you Ports of Call Resort for a pleasent stay with you. Best regards from a Happy Guest from all the way from Dennark ????????

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