(Williamsville, New York)
Sep 16, 2023
Excellent location. Staff are very friendly and helpful. The manager is terrific, any difficulties he resolves quickly and with a smile. The pool is large. Breakfast is good. Eggs croissants, fruit, etc. Quite adequate. The rooms are quiet, comfortable, and well appointed.
Many good restaurants and shops within walking distance. Final recommendation, we will stay here next year when we come back for diving
Confort and kindness
Sep 08, 2023
Excellent experience. Comfort and kindness assured. A place full of friendly people, which has everything nearby: beach, supermarket, shopping center, restaurants. Car rental unnecessary, everything is close to the hotel
Sep 08, 2023
The hotel was was great, very clean and the staff was an A+ very friendly, welcoming, helpful and courteous. Now the beach was horrible needs the seaweeds and trash cleaned up! The staff at the beach was great!
Aug 31, 2023
Always a pleasure!
I come here every year for the past 4 years, sometimes twice a year
and it is always the best time. I stay at the same place and enjoy mingling with the same people. Home away from home!
Enjoyable stay at POCR
Aug 22, 2023
Small but satisfactory hotel. The room was decent for the price, given the fact my husband and I were staying at the last moment booking. Super friendly and accommodating staff. It was showed in a very first day when Kirk happily carried our heavy luggage to the 3rd floor room where we stayed. He declined our help saying that it is his job and he is more than happy to do it. Kirk, many thanks again. ??
Included continental breakfast made starting our days so easy. Mercedes and Melanie did great in serving it. ??
We loved the Tuesday night event organized by hotel's management when all guests gathered to meet the staff. Taiwayne made an effort to talk to everyone and entertained by leading a trivia party. Aggie and Jodi participated by serving food and making sure everyone had a good time. Thank you for that! ??
And Paul, evening security man, he was so friendly while making his rounds after dark.
We would definitely come back if internet service was upgraded. ?? Even on vacation, we had some work to do and it was not easy with the current service. ??