TripAdvisor Traveler Rating

Bed was SOFT & coffee horrible. Asked for other options - none. Maids & door Dood Jose are the best!! Espresso machine in room was SO loud & awful. $3+ for the decent coffee in the restaurant per cup. Great door man/ great maids/ crap coffee & no bottled water in rooms

Jose the door man is the best!! He is funny & does the best to keep the guests happy!! Espresso coffee in rooms & lobby only. The room machines are LOUD as hell! Lobby machines were often out of water / pods. They charge you $3+ to get decent coffee at the restaurant. We asked for other options - notta Bed was well worn & very soft. No bottled water in rooms. The desk texts you upon arrival & then the texting is hit & miss. Our maid was awesome. Did a fantastic job & had a great sense of humor.

Was here in Vancouver for two weeks for business. All staff were pleasant and attentive to single woman traveling alone. Jose on the front desk was quite pleasant and greeted me whenever I got back to the hotel with a smile. Housekeeping staff was very good at cleaning the room and working around my schedule. Very good experience.

Beautiful restored historic hotel next to stadium but easy access to Robson and Georgia St, shopping and restaurants. What really stood out though was the outstanding customer service. Staff was absolutely amazing. Shout outs in particular to Jose, Alex, Amir and Kevin for going above and beyond to give us an incredible stay. A great stay.

Location to BC Place was excellent. Made attending the show very easy Hotel was neat and clean. Staff were efficient polite and helpful. Breakfast was reasonably priced and good quality. It is easily accessed when coming from out of town.