Everything is ok, but feeling that you are in Russia
Sep 12, 2023
Starting from positive sides...
Food , beach, entertainment, old but clean rooms. So good.
1. Russian speaking people so fancy jealous to staff, no tips ,no smiles....just cigarettes and plastic cups on the ground.
Thats why staff tired from these kind of guests. Less friendly than in other hotels.
2. Roaches and ants in rooms, so don't leave food out of fridge. Very old hotel, so its ok to have such a problems like this.
3. No air-conditioning in lobby and gym that is strange.
4 the worst thing is no playground for kids. Its old and broken.
Angela keep the best to entertainment kids. But administrators need to upgrade playground.
Help staff to smile and don't forget tips for them. This heaven on the Earth and people worth to be wealthy there......
Sol Palmeiris, Varadero, Cuba
Sep 11, 2023
Great entertainment at this hotel wether it’s at the beach or the pool and in the evenings as well. The entertainment team are very helpful with any request as well. Angel Baro is a great guy and really helpful.