Carry-on baggage

These allowances apply to all flights operated by WestJet, including domestic, U.S., international and chartered flights.

Our WestJet Encore aircraft have a little less room for carry-on baggage, but we plan to pack them full of the safe, fun and friendly experience you have come to know. WestJet Encore specific allowances are below.

Travelling with one of our airline partners? Be sure to familiarize yourself with their baggage fees as they may be different from ours. To view the baggage allowances and fees of our code-share partners, visit our airline partners.

Carry-on baggage allowance


Carry-on baggage allowance

One free piece of carry-on baggage and one personal item per guest in a paid seat.1
 Maximum size
(length + width + height)
Details
Carry-on baggage

53 cm x 23 cm x 38 cm

(21 in. x 9 in. x 15 in.)

Examples include but are not limited to a:

  • Backpack
  • Bag
  • Kennel2
  • Suitcase
Personal item

41 cm x 15 cm x 33 cm

(16 in. x 6 in. x 13 in.)

Examples include but are not limited to a:

  • Briefcase or purse
  • Camera
  • Garment, diplomatic, consular or camera bag
  • Kennel2
  • Laptop computer
  • Small musical instrument
  • Sports ball

1We encourage guests to independently place carry-on and/or personal items in to the overhead bins. If you have difficulty doing so, assistance is available upon request.

2Kennels are considered a piece of carry-on baggage or a personal item and may have a maximum size of
40 cm L x 44 cm W x 21.5 cm H (16 in. L x 17.5 in. W x 8.5 in. H).


In addition to the carry-on baggage allowance, the following items are also permitted:

Item Additional information
A diaper bag
  • Must contain items for an infant
An approved restraint system (car seat)
  • For use in a seat that has been purchased
Blood
  • Up to two litres of blood intended for personal use will be accepted as carry-on. Blood for non-personal use must be shipped as cargo.
  • Blood must be packaged in either plastic vials with screw-top lids taped shut, single-use vacuum collection tubes, or sealed plastic bags (preferably double-bagged).
  • As blood is handled as a perishable item, it must be packaged in a leak-proof container that is resistant to vibration or damage (such as a cardboard-enclosed StyrofoamTM box ice chest) with cold packs for cooling, and the container must then be single or double strapped with tape, string or elastic bands.
  • Airport security screening may request a letter issued by an authorized agency to confirm that the blood is non-infectious. Infectious blood samples are not accepted for transport.
  • If you are travelling internationally, it is your responsibility to confirm acceptance guidelines with customs at the destination country.
Cremated remains
  • All cremation containers will be X-rayed. Documentation from a funeral home does not provide an exemption to the screening requirement.
  • The Canadian Air Transport Security Authority recommends that cremated remains be transported in temporary containers (such as those made from plastic, cardboard or cloth) as these containers are more likely to scan clearly and pass security screening. Please note: screening officers are not permitted to open a cremation container, and will not inspect the contents if you open it yourself.
  • You may also bring the empty permanent container (such as metal, granite and ceramic) containers with you as carry-on baggage. 
  • Containers that do not pass security screening will not be accepted as carry-on baggage or for travel as checked baggage.
  • For more information please see visit catsa.gc.ca.
Duty free merchandise
  • Duty-free alcohol purchased after security is allowed as carry-on baggage on direct flights operated by WestJet aircraft. Alcohol must be checked on WestJet flights with transfers or connections, or when it is purchased before clearing security.
  • WestJet guests transferring from one of our airline partners originating in the European Union are permitted duty-free purchases as carry-on, providing the alcohol is packaged by the duty free vendor in a tamper-evident bag.
Food items
  • For onboard consumption; in disposable packages and carried on your person or in your carry-on
Fragile items
  • Delicate scientific instruments
  • Human organs for transplant
Medical devices3
  • See our restricted items list for examples and details of restrictions and packing information.
Medical syringes or needles
  • Will only be accepted when accompanied with medication that is professionally/pharmaceutically labelled with the guest's name.
Medication
  • In the original labelled container
Mobility devices
  • Examples include braces, canes, crutches and walkers
Personal clothing items/outerwear
  • Coats, hats, umbrellas.

3We may accept irregularly sized approved medical devices which exceed the carry-on baggage allowance, if the device can be stowed in an approved location without exceeding the weight limit for the most appropriate area in the aircraft, and it will not obstruct access to safety equipment, exits or the aisle. In all cases, acceptance of these items is at the sole discretion of WestJet.


Packing tips


In the event space is not available on board for your carry-on item and it is required to be placed in checked baggage, or your existing checked baggage is delayed or damaged, we strongly recommend the following articles be packed in your personal carry-on item so they can travel with you in the cabin:

  • Identification
  • Travel documentation
  • Jewelry
  • Keys
  • Medication
  • Mobile devices

Carry-on items must:

  • fit in the sizing device at check-in;
  • be light enough to allow you to place the bag in the overhead compartment unaided. If you have difficulty doing so, assistance is available upon request;
  • be stored under the seat or in the overhead compartment onboard the aircraft;
  • be acceptable as carry-on for the country to which you are travelling. Acceptable items vary by country. Visit catsa.gc.ca to confirm what you are able to bring before your flight as WestJet is not responsible for items not permitted through security, at your point of departure or upon arrival at your destination.
  • pass through security.  Make sure your carry-on complies as things you might not consider, like shampoo, perfume, toothpaste and moisturizers are only permitted in limited amounts.

Items which do not fit into the sizing device or exceed our carry-on allowance will be placed in checked baggage and applicable baggage fees may be collected.

You are not permitted to attach any unapproved device to any part of your seat or any other part of the aircraft. Some examples of unapproved devices include knee defenders, seat belt extensions and booster seats.


Travelling with WestJet Encore


Even though the turboprop is big on style, there is less space available for carry-on baggage. As such, you may be asked to check carry-on items even if they fit in the carry-on sizing device before you board the aircraft. If your carry-on items contain essential items such as medication, laptops, keys or fragile objects, please ensure these valuables travel with you in the cabin as carry-on items that are checked prior to boarding will not be available until after the aircraft has arrived and taxied to the terminal.

 

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Please visit catsa.gc.ca for items permitted and non-permitted through security, or call 1 800-O-Canada for more information. For safety reasons, WestJet restricts certain items onboard our aircraft. Please see our restricted items web page for more information.