All inclusive

Barcelo Maya Colonial

4.5

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Overview

Barceló Maya Colonial Hotel is located next to one of the most stunning beaches in the Caribbean, a unique enclave in Riviera Maya which extends approximately 2 kilometers.  Not only does the hotel feature excellent Superior and Family rooms, but also features Premium Level Junior Suites and Suites, designed to provide an unbeatable stay with the exclusive benefits provided by this exclusive program.

The All-Inclusive program offers snacks and drinks 24 hours a day as well as access to the hotel's 4 restaurants, including 2 specialty restaurants, a buffet restaurant, and a snack-grill restaurant, as well as 3 bars.

Added value

Barceló Maya Grand Resort, stay in one hotel and enjoy four.

Guests staying at Barceló Maya Colonial can enjoy the entire, complex of indoor and outdoor communal areas found at Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Tropical, all of which belong to the Barceló Maya Grand Resort.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

481

Rooms

Superior Room
409 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
409 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • Balcony or terrace
Additional details

Room may be assigned to any of the properties within Barcelo Maya Grand Complex that share this category: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, or Barceló Maya Tropical.

Family Room
732 square feet
  • 1 king bed, and 3 sofas
  • Garden view
  • No more than 5 guests in the room
Family Room
732 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • Balcony or terrace

Junior Suite Oceanfront Premium Level
570 square feet
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Junior Suite Oceanfront Premium Level
570 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • Balcony or terrace
Additional details

Premium Level amenities include;

  • Personalized check-in and check-out in the exclusive Premium Level area.
  • Exclusive concierge service for Premium Level guests.
  • Room with the best views in the Premium Level area.
  • VIP minibar (sodas, water, domestic beer, and snacks).
  • Superior toiletry items.
  • Turn down service.
  • Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
  • Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
  • Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera).
  • Free local calls.
  • Free Wi-Fi access.
  • Express laundry service at the normal rate.
  • Room service.
  • 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
  • 10% discount at Barceló gift shops.
  • Access to the hydrotherapy area in the Spa.
  • Bottle of sparkling wine upon arrival.

Suite Ocenfront Premium Level
1065 square feet
  • 1 king bed, and 1 sofa
  • Oceanfront
  • No more than 4 guests in the room
Suite Ocenfront Premium Level
1065 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • Balcony or terrace
Additional details

Premium Level amenities include;

  • Personalized check-in and check-out in the exclusive Premium Level area.
  • Exclusive concierge service for Premium Level guests.
  • Room with the best views in the Premium Level area.
  • VIP minibar (sodas, water, domestic beer, and snacks).
  • Superior toiletry items.
  • Turn down service.
  • Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
  • Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
  • Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera).
  • Free local calls.
  • Free Wi-Fi access.
  • Express laundry service at the normal rate.
  • Room service.
  • 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
  • 10% discount at Barceló gift shops.
  • Access to the hydrotherapy area in the Spa.
  • Bottle of sparkling wine upon arrival.

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Barcy Kid's Club

Age range: 4 to 12

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12

Type Amenities
Puebla Lobby Bar Bar, Lobby bar
Teatro Bar Bar

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Colonial Buffet Buffet International Breakfast, Dinner, Lunch
Kyoto À la carte Asian Dinner Dress code, Reservations required
Marenostrum À la carte Seafood Dinner Dress code, Reservations required
Mariachi Buffet International Lunch

  • Rooms: 481

  • Fitness centre
  • Spa available ($)

Carretera Federal Chetumal
Pto Juarez Km 266.3
Riviera Maya, Quintana Roo, Mexico 77750

  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Outdoor pools: 2

Water sports

  • Snorkeling

Other sports

  • Tennis courts

Other activities

  • Beach activities
  • Daily activities
  • Nightly entertainment

  • Business centre available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Carretera Federal Chetumal, Pto Juarez Km 266.3, Riviera Maya, Quintana Roo, 77750, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Below average experience

jlt112022 on Dec 07, 2022

Overall the experience was below average. In my personal experience staff was not up to the standard of other all-inclusive resorts. The hotel is well kept but some facilities look older. The reception staff has no resolution skills as we faced multiple issues with room keys and a power outage (and water) at the middle of the day.

TripAdvisor users rated this property 3 out of 5

Beautiful Resort

chris l on Dec 07, 2022

The resort is beautiful, clean and friendly but the food needs to be stepped up. All the restaurants are bufft style and the restaurants that you have to reserve you can't have more than one appetizers and the potions are small.

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