Overview
The 24-hour all-inclusive Barceló Maya Colonial is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Colonial.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
481
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
![](/content/dam/westjet/images/hotels/cun/cunmc2-barcelo-maya-colonial/cunmc2-overview-hero.jpg)
Reviews
NOT A 5 STAR EXPERIECE
qqkoisa (Luanda Province, Angola) on Jul 19, 2024
Bars are understaffed, people are there to process you as quickly as possible. Associated services (especially transfers team) have are rude and unapologetic.Ignored me for the 12 days of my stay unwilling to engage in dialogue. Not expensive but DEFINITELY NOT 5 star
CAN'T WAIT TO RETURN!
kimf690 (McKinney, Texas) on Jul 18, 2024
I HIGHLY RECOMMEND this resort! We stayed at the Colonial and had a wonderful time! This resort is LARGE and offers so much! We didn't get to do more than 1/2 of what's offered. Everyone was amazing and we had an amazing vacation. We will go back and can't wait!!! We all loved the activities, pools, grounds and the peacefulness on the beach. The sand was soft and white and the water was a turquoise clear blue. We never had to fight for a pool/beach chair and could always find sun or shade depending on what we wanted. PROS: 1. Beautiful well kept grounds, pools, beach, rooms, everything! 2 The entertainment staff is wonderful and there is ALWAYS something going on day or night. 3. Food was abundant, fresh and constantly being made right in front of you. 4. Staff is very quick to fix issues. CONS: ( none of these are reasons to not go) 1. Check in takes FOREVER, but staff is doing their best and friendly. 2. The resort is HUGE so expect to walk a lot if you want to explore the resort. We walked approximately 4 miles every day just walking around the resort to pools, towel stands, beach, restaurant's, theatre/disco, snack bars. Etc. 3. We had to have one or both of our room key cards recoded daily. We were there 5 days and not one day went by without one or both of our key cards not working. The walk to the lobby is a far walk - frustrating! 4. We had a few issues in both our rooms we booked. One room had an issue with the main door lock and wouldn't lock/engage. Called guest services a few calls with no luck of anyone showing up and it finally took a manager to get involved where it was fixed immediately. This was a safety concern for me as my boys and all their things were in the room. Once the manager was involved she fixed all the issues in our room as well. I believe we were the first people in our room after hurricane Beryl and our fridge, safe, TV all had issues. They were all replaced quickly.
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