TripAdvisor Traveler Rating

We booked Colonial but but were appointed right beside it, at Tropical. Same difference. No big deal. All connected. One of the best resorts we've stayed in.. Pay for one, enjoy 3 sister hotels. Tons of activities. Huge, beautiful pools. Great service. Surprised me with a small chocolate cake in our room, as they must have noticed on my passport, that it was my birthday. Very nice entertainment. Comfy bed. Good size rooms. Favorite a la carte restaurants were seafood and the steak one. Book as soon as you arrive. Buffets good too. It was worth the one hour and 20 minute drive from airport. Great memories!

Was told the restaurant was completely booked upon check in. We only had 1 restaurant available to us on the second day. The rest of the time we had to go to the buffet. Seemed like all the buffet has the same food selection everyday.

Family loved the resort. The cleanliness of the resort grounds was amazing. Pools and beach was outstanding.

Our stay at Barceló Maya Colonial was absolutely outstanding from start to finish. The property itself is beautiful, with immaculate grounds, stunning pools, and direct access to a breathtaking beach with crystal-clear water. Everything is incredibly well maintained, and you can truly feel the quality in every detail. What made our experience even more special was the exceptional service. We want to give a special thank you to Mr. Santamaría, who went above and beyond to make sure we felt welcomed and taken care of at all times. His professionalism, kindness, and attention to detail truly made a difference and elevated our entire stay. The pools were spacious, clean, and perfect for relaxing, while the beach was simply paradise—calm, gorgeous, and ideal for both unwinding and enjoying activities. The overall atmosphere of the resort is both vibrant and peaceful, making it perfect for any type of traveler.

Best food and service is at Sante Fe and Jorge is the best. Another shout out to Pablo at Kyoto who put on a great show and cooked a great meal. Miguel at the snack shack kept the beer cold while we ate and overall we had another great trip. Will comeback as it has great value for your money. We have been to more expensive resorts and keep coming back here.