TripAdvisor Traveler Rating

This was the best family resort that we could have chosen for our trip to Mexico. We are a family of 3 with a 14 year old teenage son. Our experience started off strong when we arrived as we were upgraded to a family suite since they had room. This was SO cool! The fridge was stocked with water, pop, juice, and beer. We had fresh water brought to our room every day. We had originally just booked a standard 2 bed room. The resort grounds were amazing with a massive pool area, and a turquoise beach. The seating at the beach was awesome, the pool had so many shaded or sunny seating options. The swim up bar was fun. The buffet food is actually delicious which is rare at all inclusive resorts. My son must have had 70+ tacos. There was fresh fruit juice every day. The watermelon juice was my all time fave! There was also green juice in the mornings. The a-la-carte restaurants were also fun. We did the seafood, steakhouse, tepanyaki, and italian. My favorite experience at this resort was getting up early to snorkel at the beach. I got to swim with a sea turtle by myself! It was magical. My husband and I had a morning massage at the U-Spa. We actually enjoyed the hydrotherapy pool more than the massage itself. The hydrotherapy area is so beautiful. The theater shows each night are also worth checking out! We paid for an extra excursion beforehand to Xel-Ha which was probably the highlight of our trip as a family. Highly recommend Barcelo, as it is a huge resort with never ending things to do!

Just would be nice to have better quality food.. you can tell the food from the buffets are frozen meats and cold

Pool size is awesome. Food average. Buffet was small from what we are used too. Beach not the best. We have been to much nicer resorts. We had a great time and enjoyed ourselves but won't be back

We just came back from Barcelo Maya Colonial. There are a couple of things that have shifted my views on whether or not I would return to this resort again. There is only one place that is open 24hrs that serves coffee and depending on where you are on the resort, it can take up to 20 mins to walk there. At 5am in the morning you do not want to trek that far to have your first cup of coffee. The female servers around the pool are not the nicest. There was one that caused a problem for us and called security on us. The sargassum is real. They do their best to clean as much as they can but there is too much. The smell is nasty as well. You have to pay extra for everything activity wise on the resort. You want to play pool it is extra. You want to go bowling that is extra as well. Mini Golf..You can play for free until 7pm then they charge you. Considering what you pay to go there I find it a little crazy that every activity you have to pay for.

Beautiful property with so much to do. The food was amazing and tons of wild life to see and explore. This is the best all inclusive we have stayed at. 100% recommend