Barceló Maya Colonial reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.4
  • Rooms 4.0
  • Service 4.1
  • Value 4.1

11888 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Thank You

Venture10936233509 on Mar 28, 2026

We are Here right now at Maya Colonial, having a wonderful time. Checking in at the reception was a breeze. Was nice to be greeted by Friendly happy hard working staff. Room was very nice and cleaned daily. The seafood restaurant was our favourite so far, we are yet to try the steakhouse. People work very hard here to keep customers happy. Thank you all for a Wonderful vacation!

TripAdvisor users rated this property 5 out of 5

First fam adventure to mexico

mybrat2002 (Castlegar, Canada) on Mar 28, 2026

Everything was amazing loved it extremely much the cleanliness and how friendly the staff was how everything was layed out was just perfect

TripAdvisor users rated this property 4 out of 5

Beach Vacation

mattlbair on Mar 27, 2026

Really like the resort overall, Buffet needs more options, very sparse choices for lunch and dinner. A few years ago there were many more food choices and didn't mind eating there for dinner.

TripAdvisor users rated this property 4 out of 5

Kids Club

Iryna S on Mar 26, 2026

We had an absolutely wonderful experience at the Kids Club Barcy Colonial. Compared to other hotels we’ve stayed at, this club is truly one of the best. The program is very well organized, with activities scheduled every hour, so the kids are always engaged and excited. They made puppets, bracelets, badges, hats, and many other fun crafts. A special thank you to the amazing animators — Susana Ovando, Sara Martinez, and Zaira Huitzil. They were incredibly attentive, caring, and full of energy. We are very grateful for such a memorable experience and would highly recommend this Kids Club to any family visiting the hotel.

TripAdvisor users rated this property 5 out of 5

Great family vacation.

jvinning2026 (Okanagan Falls, Canada) on Mar 25, 2026

Great vacation and first time there. The staff were extremely friendly but there were some workers that wouldn’t acknowledge you unless you did first. Overall great time there.

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