TripAdvisor Traveler Rating

Just had 10 days at this hotel and I honestly cannot fault it. The staff are all so friendly and helpful and the hotel is kept impeccably clean. We had a superior ocean front room which was spacious, modern, comfy, good ceiling fan and Aircon and a beautiful balcony overlooking the sea. Pool area is nice with plenty of sunbeds. No one is trying to reserve them which is great. Pool looks out over sea. Food and drinks are good both in main restaurant and Charlie's beach bar. I will make the comment that Jake's which is across the road and technically part of the hotel I have not included in this review. We ate and drank twice there and was disappointed. Food was ok but cold both times and service poor. None of this takes away from an amazing holiday and hotel. Thanks to all the staff who worked so hard to make our stay pleasurable.

We were delighted with our ten day stay and the professionalism and consideration of the staff. It is an ideal place to stay on the island and excellent value for money. While crime is not a problem there was discrete security which was reassuring. The food was excellent. Great ribs. It was the kind of hotel that you could stay without having to go out if you wanted, but of course Barbados has many things to recommend. We would advise people to visit the wonderful Museum, Andromeda Gardens, Welchman Hall Gully and Walkers Reserve - all are fortunately off the cruise ship tours.

Nicer inside than outside. Some staff wonderful. Lovely beach front location. Not good for those with mobility

Went back here after 6 years and Had a lovely time Barbados is very special The beach is beautiful The weather is just right Lots of choice to eat and drink nearby The buses are good fun Everyone in the hotel is friendly and helpful And I hope we can return

Spent a week at Coconut Court Beach Hotel as a family of six. We booked two superior rooms with stunning views of the beach and sea. The only downside to both rooms was the sofa bed. The main bed was a comfortable king sized bed but the sofa bed was anything but comfortable. I wasn’t expecting the sofa bed to be anything like the main bed but would have expected it to have at least been sturdy enough to hold a small child. Unfortunately both sofa beds in both rooms were missing springs and anyone sitting on the bottom of the beds fell through the gaps and became trapped. One of the sofa beds was repaired on the second night but this only involved moving a spring or two into another area of the bed and did little to improve the stability. I have had more comfortable nights sleeping on the floor whilst camping. The rest of the room was clean and comfortable and room service attended everyday to tidy round and change towels and linen. The pool and private beach were simply stunning. Everything was clean and it was clear great care was taken to ensure guests had everything they needed to feel relaxed and cared for. There are two restaurants to choose from and a beach bar. Food was great and a number of theme nights were held whilst we were there. Prices were reasonable and had something for everyone. By far the biggest plus for the hotel was the staff. Every member of staff encountered were friendly and welcoming. They took time to get to know each guest and even had our coffee and fruit juice waiting for us every morning when we went for breakfast. Also kept glasses topped up with water and couldn’t do enough for you. My only disappointment (after the sofa beds) was when it came to settling room charges. The hotel did not accept cash at its bars or restaurant and encouraged everything to be charged to your room. I’m not a fan of this as I like to keep a track of what I am spending and can see how some may spend more money that they intended by doing this. There was also the option of paying by credit/debit card. We used both options but the real problems came when attending reception to pay the room charges. We did this a couple of days before we were due to checkout as I wanted to ensure we were keeping to budget and did not want to be sorting out any issues when leaving for the airport. You can pay the room charges with cash or card. We had paid for a bed a breakfast package when booking but on some days the cost of breakfast had been added to the room charges. Not a big problem as the hotel staff were able to remove these but it did seem to take them quite a while to do. Anyway after removing the breakfast charges we settled the bill and went about our day. We returned when it was time to check out and asked to settle any room charges incurred for the day an a half after we had last settled up. To our shock the bill was much larger than expected. Again there were errors charged to the room which were removed but there were also charges the hotel stated had been occurred at the start of the holiday which had been delayed in processing and not included on the original charges settled earlier in the week. We were given print outs of all the charges but this was extremely confusing and had lots of charges added and removed. One charge for 14,000 Barbados dollars had been added and removed and the staff could not explain what this was. We spent almost an hour and a half trying to sort this out and I am still not sure the extra charges are correct. It gave the feeling the hotel were just making things up as they went along. In hindsight if I encounter anything like this again I would ensure I had a receipt/screenshot for each charge so I could keep an accurate tally for myself. It’s a shame about the charging system because it tainted what would have been a perfect Easter break.