Best hotel in the area. The bar had amazing deal for happy hour and was alway open in comparison with all the bars around.
Good breakfast a la carte included. Very polite and helpful staff. The rooms are equipped with microwave and a small kitchen area. All sea view rooms. Clean pool.
They organize lots of excursion and if you need to rent a car they can take care of that too.
Jun 28, 2022
Just got back from staying here and my first night at the hotel tarnished my first ever stay in Barbados.
Myself and my friend arrived at the hotel and immediately put our money in the safe and went out to eat in the hotel. Didn't take any money out with us as you can't spend cash in the hotel restaurant. The next morning I counted my money from the safe (don't normally think to do this but this time I did) and I was short by 250BBD. My friend then checked hers and she was down 60BBD. Strangely the money taken was in denominations from the tops of our piles of money.
There was no logical reason for this money going missing except that the safe had been accessed and money taken out.
The hotel staff receptionist had entered the room to leave a bottle of wine whilst we were out but they insist they were in there for 1 minute and hadn't accessed the safe.
Either way the money was gone so I would check and double check your belongings on a regular basis if staying here.
Other than that the hotel is nice enough and the gift shop in the lobby is amazing.
If you're looking for the best beach in Barbados then this isn't the place, as the seaweed can build up here but its easy to get to other beaches on the islands very cheap buses so it's an option at a reasonable price.
(Portsmouth, United Kingdom)
Jun 25, 2022
Wow ! Fabulous stay for my partners 60th birthday (and mine too !).. lovely room - pool - bar - food and wonderful friendly staff.
The best curry shrimp bowl ever - my fave dish whilst out there - and on a day when it wasn’t on the lunch menu the chef knocked it up for me anyway - just an example of staff going above and beyond.. the smashed yam in Jakes was my second fave dish - I became a bit obsessed ????
One day the sole of my sandal came undone and was flapping - the lady cleaning the room was there and we asked where we could get done superglue - a maintenance man walked by, she asked him and he came back 5 mins later, glued the sandal for me and it’s as good as new ! Now that is above and beyond - at least in the UK - but I felt that in this hotel this is the norm - they really can’t do enough for you !! The hotel has a lovely feel to it - and no, it’s not 5 star but then neither are the prices ! The rooms are large, well equipped, showers hot, towels and bedding of good quality and air con and fan are very effective. Now the bed, Oh my goodness - it’s in a quality of its own ! I bought a new mattress last year at home and it’s lovely….. but the hotel mattress is the most comfy I have ever slept in ….. I had to strip the bed off to look at it to see what make it was and it’s a Barbadian purchase….
Hotel is on a main road - if traffic upsets you - book a room with a sea view -or don’t stay. Plenty of bonuses in the fact that bus stops outside hotel hey you to many places and mini taxis- big buses and taxis are plentiful. Can walk to many places quickly too..
can’t think of any negative aspects of the hotel itself - but seaweed can be thick and plentiful and not easy or safe to wade through it - only happened to us on our last day though - the whistling tree frogs are like very noisy crickets - prices in the small supermarkets are very pricey compared to uk - crisps choc Heinz beans are about 4 times more expensive than the uk - but everything is imported. We took coffee and marmite with us but would extend this to a few snacks on our next visit !!!!
We were told by other guests who have been to Barbados many times - and this hotel - that you don’t visit Barbados once - and they are right ! We will be back !
A wonderful hotel
Jun 21, 2022
Stayed here for 8 nights in June 2022.
What a very pleasant hotel with friendly and courteous staff throughout.
We stayed in the annex in a one bed apartment. TBH it was a little dated in decor though it was cleaned spotlessly daily and had everything we needed. We felt a little isolated here as it was across the busy road from the hotel and next time we will stay in the main hotel. However it did not take from the holiday one bit and we enjoyed our stay here very much.
We had a problem with a lack of hot water in the apartment on 2 occasions which the hotel staff sorted out very quickly and effortlessly.
We were on a half board basis and the food was excellent. We loved the breakfasts and the excellent choice of options coupled the views looking out to sea. The dinners in Jakes or Cocos were just as good and so well presented. The dinner choice was even better. In particular, the Indian night, the pasta night and the fish choices were first class. A lot of thought went into the food preparation and it showed.
We were aware of some previous postings saying food service was slow. We found it generally good with the odd delay here and there but was never an inconvenience for us. On one morning the server apologised for slow service as she was on her own and very quickly one of the reception staff joined her to assist. Staff here are very nice and helpful and we enjoyed the food experience overall very much.
Security staff on the beach and front of house were lovely and extremely chatty. Always there yet unobtrusive . Thanks to Hatfield who helped us check in with our bags and on the last day hailed a taxi for us when our pre booked car from St James tours did not show up. Thanks also to Supervisor Clarissa who was a great help in ringing the tour company to find out where our driver was.
We booked a Teds tour and a trip to Huntes gardens/Nicholas Abbey with Viada. Such a lovely person to deal with and good value for both trips.
We enjoyed the pool and sun loungers. There was never a problem in getting a seat /sun bed near the pool. This is not a ‘reserve a seat with a towel’ hotel, always plenty for everyone. The piece de resistance though was the gorgeous sandy beach and the calm warm bath, sorry sea, out to the reef where we snorkelled almost daily. What an unforgettable experience.
We walked locally to Rockley beach and to see the early morning horses at Pebbles beach so the hotel is really well located and on the main bus route on the south and west side of the island.
Buses and mini vans were in abundance and we enjoyed the experience, even the occasion when the mini van to Oistins was blasting its reggae music so loud we had to tug the drivers shirt to tell him to let us out at the next stop. However more importantly we always felt safe and this is an excellent way to get around.
Check in and check out was very efficient, we had a nice welcome drink on arrival and all the paperwork was done very efficiently. Our holding deposit on our credit card, was made and it disappeared the day after we checked out as Margot on reception had promised.
In summary , this was a wonderful holiday made special by the attitude of all the staff in this hotel. It is obvious that there is a strong customer culture here. As Hatfield said to us one morning ‘we are your family while you are here , so far away from home’
We were made so welcome from start to finish and we look forward very much to returning.
Lovely Hotel !!!
(Worcester, United Kingdom)
Jun 21, 2022
Have just checked out of this lovely hotel after an 8 night stay Room Only. Lovely hotel and great value for money with excellent service. We met some lovely couples who have returned here year after year, this was our first time !!!
Room 59 had a sea view on the top floor, had everything we needed and was serviced daily to a high standard 9/10
Breakfast - we only ate here a few times but a good varied menu and good quality food and drinks plus service 9/10
Cocos Bar - lovely bar staff who were some of the best I’ve come across 10/10
Pool area - nice sized pool that didn’t get too busy when we were there apart from the Sunday 19th which was Father’s Day - plenty of good quality sun
Loungers and parasols 9/10
Beach Area - not many parasols on the beach assigned to the hotel but plenty of trees for shade if required / good beach bar was lovely too 8.5/10
Jake’s restaurant (over the road) really good food and service, reasonably priced 9/10
Reception arrival and departure - seamless and really good 9/10
Thanks for having us, see you again next year maybe
Ed and Jo