TripAdvisor Traveler Rating

I went here with a large family group (19 adults) in late December and we had a great time. For an all-inclusive resort, the food was excellent, probably the best I have had at an all-inclusive. We all felt that way. The service from all of the workers was teriffic. They were all friendly and very accomodating. Sure, most of the bartenders work very slowly and we are from NYC where we like things speedy, which doesn't always match up with "island time" LOL. But it was no different than any other place I've been to in the Caribbean, West Indies, Antilles, etc. Sometimes frustrating, but we survived! Our room was large and clean, and the bathroom clean and spacious. Great view - with a balcony - facing the resort and the ocean. Housekeeping was what you'd expect. I was never once woken up by outside noise. The beach was nice and the water was excellent. But too many rocks in the water. Not the hotel's fault, but I'd HIGHLY suggest bringing water shoes for the ocean. The streets outside of the hotel seemed safe and clean. I went for a 5 mile run and never felt unsafe. The evening entertainment was on the lighter side (e.g. solo singers, piano players) but that doesn't bother me. If you need larger scale family entertainment, you may not find it here. The resort itself is on the smaller side so I guess that makes sense. Some criticisms: - the swim-up bar on the adult side was closed. So there we were, 19 adults, dominating the family side swim-up bar. Fortunately the resort was not that crowded so it didn't pose a problem, but we were all staying on the adults-only side, and to not have that swim-up bar open was not a vacation killer because we spent most of our time at the beach, but it was a little disappointing. - Similarly, we were quite a presence at the beach, taking up rows of chairs. People were upset with us. But if you put your stuff on a chair and then go to breakfast or to the fitness center, your chair should be there waiting for you when you get back. Some people simply moved out stuff, which is wrong. It wasn't like we put our stuff down on chairs and went back to bed. Simple solution...HAVE MORE CHAIRS! Again, it wasn't that crowded, but if it were, we would have had an issue. - Never run out of dry towels. NEVER. All told, we had a great time, and this resort would definitely be suitable for a couple seeking some quiet time on the adults only side. I would return with my wife but there are probably smarter options for a large group like what we had.

This has to be the best all inclusive hotel we have stayed in. The food was delicious and varied. The hotel was very clean and tidy and the staff were so friendly and helpful.

We have just returned from a weeks stay in this wonderful hotel over the Christmas period including celebrating Christmas Day at the property. We were a family of 4 including our two 22 year old daughters and could not have been happier with our experience. From the point of arrival where we were warmly greeted by the reception team to getting our fantastic rooms on the 7th floor (724 & 726 may be the best on the property) with superb ocean views the property exceeded our expectations. Christmas day was made really special with the highlight being Santa arriving by Jet Ski ! Accommodation was spotlessly clean and housekeeping did a great job refreshing the rooms daily and were always friendly and accommodating. Food is always a big part of our holidays as we are all foodies and the hotel didn't disappoint. The al a carte nights in Elements delivered some really tasty options, The Blue Fin was great for a poolside lunch (the poke bowl is to be recommended !) and to top it all there was Oro, the on site fine dining restaurant with a superb menu and really friendly and attentive staff. Dining options outside of the property are limited so it was good to have such a range of options on property as we had wanted to try outside but being Christmas week everywhere was advanced booked and were a 30 minute taxi ride away. All in all a great vacation in a lovely property made all the better by the terrific staff who were friendly and attentive at all times. we shall be returning.

We recently stayed at O2 Beach Club & Spa during the busy Christmas season. While the resort boasts some truly high-end features, there are a few quirks you should know before booking. The Highlights: Dining & Drinks The Food: Overall, the culinary experience is excellent. Don’t let the small buffet at Elements fool you; the quality is high, and the breakfast selection is fantastic. Oro: As many others have noted, this is the standout restaurant. Service can be a bit slow during peak times (like the holidays), but the meal is worth the wait. Hidden Gems: There is a "grab-and-go" refrigerator located near the bar between Elements and Blue Fin. It’s stocked with parfaits, water, and snacks—perfect for a quick bite or a pre-airport snack. Also, keep an eye out for fresh pizza served near the bar around 1:00 PM. Pro Tip on Drinks: The resort pours high-quality "free" wine at all restaurants, but the staff won't always offer it—you have to ask. Also, be aware that the cocktails are quite strong (much more so than your average all-inclusive), so you may want to ask for them to be watered down if you prefer a lighter drink. Comfort & Accommodations The Rooms: Very well-appointed with large bathrooms and massive showers. My only minor critique is that they could use a bit more storage space for clothes. Lounging: The loungers are incredibly comfortable, particularly in the adults-only section, where they are essentially bed-quality. The Drawbacks: Music & Birds The Music Loop: The biggest downside was the repetitive music. It is the same tracks (Shaggy, Bob Marley, UB40) in the exact same order every single day. The speakers are everywhere, so there is no escaping it unless you sit right by the ocean waves. Even the staff seem tired of the playlist! Management should really consider a streaming service or simply turning the music off occasionally. The Birds: These aren't just your average birds—they are bold. If you leave your table for even a second, they will swoop in. Always cover your plate with a napkin if you stand up, or you will lose your lunch.

Wonderful Alround Experience. From the Staff and Quality of food to the Location, this Hotel provides an excellent service. The Hotel is small, smart and very clean. Would recommend without hesitation.