TripAdvisor Traveler Rating

We had an amazing time at this property and found the location fantastic and staff very friendly and accommodating. I will definitely return to this property it was a great week with family, and we miss it already.

Postion, staff lovely. Food not brilliant but OK Was helped in every way possible as I have a slight mobility problem ! Would stay again and recommend it.

The most beautiful hotel with superb beaches Staff amazing nothing a bother Rooms clean and spacious Food amazing Very laid back atmosphere in beautiful surroundings only downfall was 1 week was not long enough

NOGO - low end 3 star resort Let's get this out of the way: The resort LIES and MISREPRESENTS itself. We booked the luxury collection (which is definitely NOT luxury) junior suite. They will try to put you in the second bedroom lockout of a two or three bedroom suite. DO NOT ACCEPT THAT for many reasons, but primarily because the noise from the lockout will drive you crazy as noise insulation is not something this hotel was ever built for. Most of the "good" rooms are in a newish part of the hotel where you will be required to stay up until 11pm almost every night because the noise from the so-called entertainment will not let you sleep. The room itself has decor from 30 years ago and furniture where some panels have been repeatedly super glued or have handles falling off and are still falling apart. So much for "luxury"... The food? Oh my is it BAD. I saw reviews on here that said it was good. These people must eat food from the garbage can if they think this food is good. Because there are only really two restaurants (again - they LIE on their website), you will be staring at the same menu every other day. After the first day, when your first entree is bad and you order a second and it's bad too, you will be left with only one more choice (chance?) at something good. They will also tell you that several items are not available. Like Sorbets. How do you run out of Sorbet for a whole week?? The staff? I don't know if it's a culture thing, but they all look upset and unfriendly. After a few days we found a few staff members who we could joke with and were friendly to us. Not to others though. I suppose if I worked at this place and had to put up with some of these people and the management, I'd be unhappy too. We were assigned an "Ambassador". Don't ask me what they are supposed to do as they never reached out to us at all. We finally met them when booking a tour and they said "Oh, I am your ambassador". You'd think now that a connection was made they'd explain what that meant or would reach out. Nope. Not even once. Upon departure we needed to store our luggage. Was any assistance provided - no. When we asked for help we were told, just take your bags over to the luggage storage area. We go there and literally it was a door with a "Luggage Storage" sign on it that you opened and put your luggage in the room. Security? None. Safe? Definitely not. I don't know about you, but I feel that's just unacceptable and what I'd expect from a 1 or 2 star property. On the positive side, the Ocean view from our balcony was very nice once we got over the broken furniture, mold, and other issues in our room. No hot water for two straight days didn't help. Unlike the folks who were in the older parts of the hotel, where their rooms were literally falling apart, we got lucky I guess. They did have top shelf liquor at some of the bars and, depending on the bartender, had no issues putting a lot in your drink. Perhaps that's why people thought the food was good - they were too drunk to realize how bad it is. The beach is really nice and not too crowded. You could always find a free chair. The pools? Well, they had a good amount of chlorine in them (which is NOT a good thing) and have large chunks of tile missing. Clearly, keeping up the facility is not high on the list. The adult pool is in the older part of the property which means more tiles missing in the pool, the pool deck feeling like it was about to collapse, and general poor upkeep. This place isn't cheap either. So, save your money, ignore the standard hotel response about being sorry you had a bad experience and they hope you give them another chance, and STAY SOMEWHERE ELSE.

Visited the first week in December for my best friend’s wedding and had a wonderful stay. We had a room overlooking the pool and ocean. It was cleaned daily and we had no complaints. The food is a mixture of buffet and À la carte. We preferred the à la carte restaurants and the food was very good. One night, had the special, which was blackened red snapper. For lunch, we enjoyed going to the tipsy bar for tacos. The staff are very friendly and work very hard. Two staff who stood out were Kedijah and Shaquan. The grounds are kept immaculate, however quite a few of the sun loungers on the beach were broken and when it rained, the cushion on loungers and seats were soaked the next day. We were so lucky to witness baby turtles hatching on the beach. Thank-you to everyone at The Sea Breeze.