An enchanting blend of vitality and Caribbean charm, the all-inclusive Crystal Cove is nestled on a lovely beachfront cliff spanning one of the most idyllic locations on Barbados' renowned Platinum West Coast. Crystal Cove appeals to sophisticated romantics, family with children and those simply seeking laid back, quality family time.
Enjoy access to Waves Hotel & Spa. Water taxi service is complimentary and operates daily weather permitting.
We stayed for 9 nights in september for our honeymoon and loved our time here.
We had a ocean view suite which couldnt have been closer to the beach if it tried and the room was clean and spacious. All the staff were very friendly and genuinely seemed to want to make our time enjoyable. The service was definitely very relaxed but that didnt bother us (also lets not forget that they may well have been short staffed due to covid like the british tourism/hospitality industry!) Loved the complimentary watersports. Food and drink was good - preferred the a la cart of an evening compared to the buffet. We were room 129 which was right next to where the evening bands/djs would set up so could be noisy until they stopped at 10pm but again this didnt bother us at all.
(Royal Tunbridge Wells, United Kingdom)
Sep 05, 2021
This hotel we chose as was highly recommended by friends and travel agents. However maybe we went at the wrong time- there was no way enough staff. Trying to get a chair by the pool is just so difficult - let alone one with shade for kids.
One person serving a buffet! So the que is so long
Even to get seated there is only one person at the front- if you have young kids you know how annoying this can be.
No bars open until 10.30 am so even to get water or soft drink after breakfast you have to wait. Again not ideal with kids
Check in took a good 45 mins again not ideal with kids after long flight
They just dont have the service
Dont get me wrong there are some brilliant staff like Patra at reflections who will do anything to make you happy. The kids club is really really good soo cannot fault them either.
Some staff can be very rude
Food is not so great and not so much chhoice so after few days can be boring as not much change
Rooms are fairly small even thought we had a room with a living area - inadequate lighting and in general need updating . If you call room service it just takes so long for anything even if its something like a hair dryer you want.
We decided to move on to another hotel ( so paid for both) we paid consideribly more for the sandy lane but overall looking at costs and quality -sandy lane is mich more worthit . The holiday improved so much more here and am so glad we changed.
They have no evening entertainment and no atmosphere here at this hotel.
Plus points are
They do try accomodate you for food if you try pre order something
Clean beach and pool area