TripAdvisor Traveler Rating

Loved it 7 years ago. Returned now. Beautiful new entrance, but after parking it's the same resort but 7 years older. Still in renovations. First floor allocated, old, broken bathroom mirror, curtains from the 90s, cannot charge phone next to the bed. No full body mirror, a first for me. No chairs available in the beach, huge lines for lunch, no dive boats available (fully booked from one year to the next apparently), it's like vacationing in hell. You would have to pay me to stay. My second stay definitely my last. Not worth it really. Stayed one night at the new Hilton. Beautiful new ground floor bedroom, no lines, plenty of pools and chairs, amazing food. Also inexpensive room when compared. Thought leaving one for the other was an upgrade, but what a mistake. Should have stayed there. Asked for a full size mirror, someone came in this morning, looked at the broken bathroom up to your neck mirror and told me here is your mirror. Really?

Had an amazing stay here with my family which included 3 teenagers. We loved how clean the hotel was at all times and the service at the restaurant and pool bar was exceptional!! I miss the staff already ??. The reef outside the hotel was nice - lots of fish and we even saw an octopus! Food was delicious but by the end of the week it does get a bit sammy sammy . Kids would have preferred more variety that they could eat as the found the food a bit posh . Sushi was amazing and always lots of fresh fruit to choose from . We really enjoyed snorkelling/ diving around the island in the morning and then relaxing by the pool in the afternoon. Kids were so tired that it was great not having to go to restaurants etc as it’s an all inclusive. We had an amazing stay and it was totally worth it!

The landscaping was stunning and the rooms were very clean. The bath products were wonderful. The buffet room was way too hot to contain food which makes the food more susceptible to spoilage. The plates were located all throughout the buffet room and located underneath the food. When a customer bent down to take a plate, the customers face is practically in the food. The water servers were not fast enough and a couple times, the birds stole my food and pooped on the table. The activity center was great! The dive instructors were great. There are no hand railings on any steps, so use caution. The pool was wonderful. Overall a fun week The shore diving was a little tricky to get in and out. When we went to check out, the bills were not correct and we were charged for things we were not supposed to get charged for. This is unsatisfactory.

Gayo was awesome. The views while paddle boarding were amazing

Great hotel to stay at i loke the pool and the bar