TripAdvisor Traveler Rating

We couldn’t of wanted more from our stay at the Ptarmigan. Perfect location, close to the centre of town. Lovely room with views to the mountains. Breakfast being included was a bonus with a good varied selection of food. The Ptarmigan included complimentary local bus tickets for our entire stay as well. The Ptarmigan team were so nice & helpful throughout our stay, thank you.

All the staff have been incredibly friendly, helpful and efficient. Room was lovely and clean and comfortable, the toiletries provided were amazing! Breakfast included in the price was so helpful we filled up on breakfast with cereals, muffins, cooked breakfast and my boyfriend loved the made to order omelettes, they knew his order by the 3rd morning. Then we'd go out for the day and wouldn't eat again untill the evening. After a long day out in the snow and cold weather we'd warm up in the hot tub and steam room.

This is a lovely hotel in a perfect location for a visit to Banff. Our room was spacious and modern and the balcony was great to have. The front desk staff was exceptionally pleasant and helpful. The included breakfast was excellent and a great way to start your day in Banff.

Nice property, Convenient Location in downtown. Enjoyed our stay here. Very good staff in restaurant and made best efforts to make it comfortable. For our limited choice breakfast they tried to make it best in what ever possible.

We went for a quick 4 day trip right before Christmas. The room was clean, and very spacious. The morning buffet was fantastic and my kids loved it! Only complaint was we were on the first floor and I would of preferred to be on a higher floor. Also with as many people that there were in the hotel it was very quiet! Highly recommended!!