Hyatt Place Calgary Airport reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

341 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Nice hotel, unfriendly service

Lwhite49 (Fort McMurray, Canada) on Nov 15, 2022

I had a long layover in Calgary so I booked a room to get a fee hours of sleep. When I arrived around 10:30 pm, I found the front desk staff to be unfriendly. There was only one hotel option for food and the staff were not very open about any other options available. I also asked about the airport shuttle and was told it only runs once an hour and the shuttle I needed was full. No effort was made to assist me with other options or putting me on a waiting list. Overall very unhelpful as far as service goes. The hotel was very nice and clean. The room was large and comfortable and had everything I required. I was unable to explore the breakfast because I was trying to get to the airport so I cannot comment on this. I would debate a return because of the lack of service from the frintbdesk staff. I felt like I was putting them out by being there instead of being welcomed. If it was only one staff, I would think they were just having a bad day but it was two different staff so it made me think there was an attitude issue.

TripAdvisor users rated this property 4 out of 5

Could Be Better

Escape41609950748 (Napa, California) on Oct 27, 2022

We were booked here by WestJet since we missed our connecting flight. We knew there was a shuttle but found out that it only runs hourly. Then we found out that there is no restaurant and all they had were a few items on their Bar Menu. But, I will say that our room was great.

TripAdvisor users rated this property 5 out of 5

Awesome

lross283 on Oct 20, 2022

Great spot near the airport. Free shuttle service, free breakfast was awesome. Staff very helpful and bar food good after a long day travelling. Would return for sure next time going through Calgary! Highly recommend.

TripAdvisor users rated this property 5 out of 5

Excellent location for travelers

Itisddp (Toronto, Canada) on Oct 11, 2022

Staff were friendly and accommodating, entertained and answered questions. Rooms were spacious and clean. Breakfast has good variety of food. And thank you for appreciating Health Care Workers by giving this opportunity to stay in Hyatt, big help to get away from stressful working hours.

TripAdvisor users rated this property 5 out of 5

Excellent experience for a Business trip

fdelatorre100 on Oct 07, 2022

Exceptional experience, employees professional and serviceable. Clean, quiet, excellent price. Totally recommended! Good dinner options, simple but good breakfast. Overall the best experience for a stay around the airport industrial area.

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