TripAdvisor Traveler Rating

This hotel was perfectly placed. The rooms were very comfortable and if you book a room that ends in an even number you get a great view of the three sisters Mountains. The staff, especially the housekeeping staff, was outstanding. The hotel is very close and walkable to main street Canmore.The bar/lounge fare was excellent. We ordered a 16 ounce steak to share and it perfectly done. We did not try the Steak Restaurant. I generally do not find things that are disappointing in a hotel but there are a couple of things that are worth mentioning. Before we booked, I had phoned the hotel and asked if there was a large fireplace in the hotel where we could enjoy a hot chocolate or a wine after our day in mountains. They assured me there was. They were right. But the fireplace is right in front of the entrance door and it was very, very cold in the lobby, too cold to sit anywhere near that fire. Also, when we returned to the hotel from the Kananaskis Spa about 9:30 pm and went to the bar/lounge for a late dinner/snack, we were told the kitchen closed at 9:30 pm every night and we were unable to get anything to eat. Room service was also shut down at 9:30 pm. That was an unwelcome surprise considering the price point of this hotel. We will return because it is one of the newer hotels in Canmore, but definitely not look for something to eat after 9 pm.

Nestled between the quaint centre of Canmore and the Rockies you cannot find a better spot to have it all. As for the staff, everyone is always eager to help; each one a true ambassador to Canmore and The Malcolm Hôtel. The hotel and room are exquisite. The view from anywhere in this hotel seems to belong in magazines. Thank you for making my first visit, just that, my first of many to come

Our stay was a mother /daughter night away. We had a wonderful time and especially enjoyed the roof top hot tubs. Room was clean , view was awesome, staff was super friendly. There is a great game area on the 2nd floor with board games on a shelf to play. We were at the end of the hallway and it was super quiet. We were a bit too early for the hotel to be decorated for Christmas but the ambiance of the hotel is beautiful. From booking ( Eric ) to check in and out , our stay was wonderful and we will return . Lynda and Alyssa

Absolutely stunning views of the mountains. Hotel was cozy, welcoming and comfortable. Plenty of activities for the children in Games room and the pool. Dinner in Sterling Grille is amazing - compliments to the kitchen staff and chef. Perfect pre-Christmas getaway to get us in the Christmas spirit.

We organize an annual conference of between 300 and 400 delegates every year and have been blessed with returning to The Malcolm Hotel year after year and we always are treated so well. I would recommend this facility to anyone or any organization.