Hotel

The Malcolm Hotel, Canmore

Canmore, AB 4.5

Overview

Discover Canmore, Alberta’s premiere hotel experience. It’s a landmark of luxury, contemporary design and gracious, personalized service. Just a five-minute walk from the heart of downtown Canmore, The Malcolm Hotel provides chic accommodations and resort-style amenities in the heart of the Alberta Rockies. Our breathtaking Spring Creek location offers effortless access to Canmore’s charming shops, art galleries and restaurants as well as the exhilarating mountain attractions and adventures of the Bow Valley and Banff areas.

Check in

4:00 p.m.

Check out

11:00 a.m.

Rooms

124

Rooms

Malcolm Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Malcolm Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar ($)
  • Phone
  • Room service ($)
  • Safe
  • Slippers
  • TV

Amenities


Location

Address
321 Spring Creek Dr, Canmore, AB , AB, T1W 2G2, Canada

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

disappointed

Dorothy C on Apr 06, 2024

During my recent stay at The Malcolm, I had a Royal King Mountain View room, I encountered an unexpected issue regarding the amenities in my room. Typically, I've always enjoyed having a small dining table across from the bed, with additional seating just behind the convertible bed/couch. However, to my surprise, my room during this particular stay did not include the dining table. Upon informing the front desk of my preference for a room with a dining table, I was met with confusion. The staff seemed unaware of the existence of such room options, suggesting that they may have been newer employees who hadn't encountered this request before. They even pointed out that the website did not mention this feature in their room descriptions. Despite their assertion, I recalled having this amenity in the past and noted that the website did indeed showcase it in the room photos. It took some effort on my part to demonstrate to two separate staff members where on the website this feature was displayed. I inquired whether the hotel had been phasing out these furnishings, but was assured that they were not. Nevertheless, the interaction left me feeling as though I was being disbelieved for simply requesting a feature I had previously enjoyed. I would also like to bring to the attention of the manager an observation regarding the cleanliness of the room. Upon arrival, as my daughter played with her large squishy ball, I noticed it had accumulated a significant amount of hair. This suggests that the carpets may not have been vacuumed thoroughly prior to our arrival.

TripAdvisor users rated this property 5 out of 5

favourite mountain getaway

Debbie K on Apr 01, 2024

The Malcolm Hotel is my favourite place to stay in Canmore.I love the mountain view and the patio is the absolute best! The hot tub is an excellent amenity. The beds are very comfortable and the coffee/ bar area is a nice addition..especially the Nesspresso coffee.

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